Account Supervisor/Director

Robert Half • Portland, OR • 7h ago

Description

We are looking for an experienced Account Supervisor or Director to lead client relationships and drive strategic growth within our agency. This role requires a dynamic leader who can inspire teams, establish strong partnerships, and ensure the delivery of high-quality service to clients. You will play a pivotal role in shaping business success by collaborating with senior leadership, guiding account teams, and identifying opportunities for growth.

Title: Head of Accounts

Job @type: FTE Opportunity - Salary Based

Schedule: 40 hours a week, M-F

Location: Portland, OR - Hybrid - 3 days onsite

Responsibilities:

Lead and grow a portfolio of large, multi-channel client accounts.

Shape and execute growth strategy across existing partnerships and RFP-based new business efforts (not cold-calling).

Oversee a 15+ person account team including Account Directors and producers.

Manage budgets exceeding $10M, including SOW reviews, forecasting, and commercial planning.

Strengthen senior client relationships, assess account health, and identify opportunities for expanded service offerings.

Partner with leadership across strategy, creative, and operations to deliver high-quality, integrated work.

Drive team structure, career development, and performance processes that support scale.

Contribute to agency-wide planning and leadership initiatives.

Benefits:

Medical, Dental, Vision ( multiple options)

Cell, Internet, and Commute Reimbursement

designated parking

Professional Development: Each employee receives $1,000 per year for professional development, along with 24 hours of PTO dedicated to development activities.

Holidays: nine paid holidays each year, one floating holiday, and 16 hours of volunteer time off.

Tenured Employee Package Eligibility : Once an employee reaches the five year mark, they are eligible for a one time $10,000 bonus and two weeks of coordinated PTO.

Requirements

Requirements:

Strong business development background, specifically creating and presenting RFPs and pitch decks.

Agency experience (required), ideally paired with some in-house or brand-side exposure.

A grounded, collaborative leadership style that builds trust with cross-functional partners, teams, and clients.

Preferred Background

12+ years leading enterprise-level client accounts within a digital, creative, or integrated agency environment.

8+ years managing teams and growing multidisciplinary account organizations.

Proven track record of driving profitable revenue growth and client retention.

Deep understanding of digital marketing, creative development, and omni-channel campaign work.

Strong negotiation, communication, and executive presence under pressure.

Ability to thrive in a fast-moving, entrepreneurial environment.

Innovation starts with people.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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