The award-winning Hilton Waikoloa Village is searching for a talented Restaurant Manager to join their Food and Beverage leadership team. Here you will enjoy fun perks such as discounted hotel stays for you and your family, free parking and meals and a robust benefits package! With 10 food and beverage outlets offering fresh, local ingredients, this exciting opportunity will help you gain some incredible experience with one of the largest hotel companies in the world! This is your opportunity to join the Hilton team and find out why we were named #1 World's Best Workplace by both Fortune Magazine and Great Place to Work!
In this role you will manage the food and beverage team providing useful coaching opportunities and a positive experience for our guests! We are searching for someone who has at least one year of food and beverage leadership experience.
Salary Range: $78,000 - $83,000 per year
The ideal candidate will possess:
Exceptional customer service skills
At least 2 years of previous management experience within Food and Beverage
Flexible availability
Union management experience a plus
What will I be doing?
A Restaurant Manager is responsible for managing, directing and organizing restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Specifically, you would be responsible for performing the following tasks to the highest standards:
Interviews, selects, trains, supervises, counsels and disciplines restaurant staff for the efficient operation of the outlet. Organizes and conducts pre-shift and department meetings communicating pertinent information to the staff, such as house count and menu changes. Schedules and directs staff in their work assignments.
Maximizes restaurant department profitability; implements effective controls of food, beverage, and labor costs and monitors the restaurant's budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensures par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product]. Evaluates cost effectiveness of all aspects of operation. Develops and implements costsaving and profit enhancement measures.
Utilizes computers to accurately charge customers, create forecast and revenue reports and draft correspondence. Inputs and retrieves data and changes computer procedures and programs the system accordingly.
Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments for consistency.
Regularly reviews and evaluates the degree of customer satisfaction of the restaurant; recommends and implements new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigates and resolves food quality and service complaints. Interacts positively with customers.
Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations; responsible for ensuring cleanliness and proper sanitation of all work and service areas.
Participates in the development, implementation and marketing of new and creative menus to attract a pre-determined customer market; promotes the cross-selling of other hotel outlets and the company.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking#1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - for you and your family
· Vision, Dental, Life and Disability Insurance
· Mental Health Resources
· Sick Pay - Paid Time Off, 1 hour accrued after 40 hours worked
· Vacation - Paid Time Off, 40 hours awarded after first year of employment
· Go Hilton travel discount program: 100 nights of discounted travel per calendaryear
· 401(k) plan
· Pension plan - Hilton to put $1.29 per hour you work
· Access to your pay when you need it through DailyPay
· Complimentary Duty Meals served in our Team Member Restaurant
· Employee Assistant Program
· Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
Job: Bars and Restaurants
Title: Restaurant Manager - Hilton Waikoloa Village
Location: null
Requisition ID: HOT0CA78
EOE/AA/Disabled/Veterans
