Account Manager

Aston Carter • Frederick, MD • 15h ago

Job Title: Aftermarket Account Representative

Job Description

This role involves promoting, marketing, and selling products and services, including pump repairs and preventative maintenance agreements. The position requires engaging with prospective and current customers to drive sales and ensure customer satisfaction.

Responsibilities

Conduct 8-9 sales calls per day, 3-4 days per week, to engage with prospective and current customers.

Sell a minimum of 12 preventative maintenance agreements per month.

Qualify leads and perform follow-ups to build and maintain a consistent sales pipeline that meets performance goals.

Collaborate with cross-functional teams, including sales support in estimating and project management, to ensure seamless project execution.

Accurately submit orders to the inside support team following established procedures.

Coordinate with estimating and engineering teams to finalize project pricing and selection of appropriate pumps.

Conduct on-site visits to customer locations, including job sites, for equipment inspections and sales presentations.

Recommend product and service improvements based on project requirements and customer needs.

Maintain detailed records of area and customer sales to provide historical data and ensure consistency in reporting.

Essential Skills

Customer service

Account management

Sales experience

Data entry

Outbound calls

Additional Skills & Qualifications

Experience with CRMs, specifically NetSuite.

2+ years sales experience

Work Environment

The work environment offers a family-oriented culture with a smaller team of about 70 employees, promoting long tenure and strong team dynamics. The workday begins between 7 am and 8 am, with client visits scheduled on some days. On days without client visits, remote work is possible, concluding around 5 pm.

Job Type & Location

This is a Permanent position based out of Frederick, MD.

Pay and Benefits

The pay range for this position is $75000.00 - $85000.00/yr.

Shafer, Troxell & Howe (STH) offers a competitive benefits package including Medical, Dental, & Vision insurance, a 401(k) with company match, Paid Time Off (PTO), paid holidays, company-paid life insurance, disability, and a focus on professional development with a team-oriented culture, with specific job listings highlighting perks like flooring discounts and educational support. As an insurance agency, they also help other companies design their benefits plans, covering health, life, disability, and retirement options.

Workplace Type

This is a hybrid position in Frederick,MD.

Application Deadline

This position is anticipated to close on Feb 28, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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