Description
Own and manage customer relationships across the United States and Canada; Drive revenue growth across OEM, distributor, representative, and end-user channels; Lead quotation strategy, pricing alignment, and commercial negotiations; Maintain pipeline visibility, forecasting accuracy, and opportunity strategy; Provide first-level technical support including product selection, application guidance, and troubleshooting; Review customer requirements, specifications, and application details; Serve as technical escalation point prior to engineering involvement; Coordinate with engineering and operations on complex technical issues; Directly manage and develop inside sales team (2 team members); Set daily priorities and workload direction; Provide technical and commercial guidance on quotes and customer communication; Support training and development of product and application knowledge; Manage and support independent manufacturer representatives across the U.S. and Canada; Drive accountability to sales targets, pipeline activity, and market development; Provide technical, commercial, and strategic opportunity support; Coordinate national account strategy with representatives when applicable; Act as primary liaison between customers, representatives, engineering, operations, and leadership; Provide market intelligence including competitive positioning and product feedback; Support product launches, pricing updates, and sales enablement initiatives; Maintain CRM activity, account management data, and forecasting accuracy; Support sales planning, budgeting, and performance reporting; Focusing on the team to understand the products and the applications; Focusing on the margins; Target sales goals; Continue to help with developing the website - application notes, videos, pricing; There will be some core application support for level one engineering; Liaison between Sales/Customers and the engineering team; Re stepping through the datasheets on products; Reframing the engineering wording to be client facing; Managing the order processing/customer service reps that are on the team - 2 people; Handling an escalated customer concern that could be considered more technical
The role involves driving mindshare with reps, understanding products/applications, managing pricing, and analyzing competitive products/pricing.
Responsibilities include targeting sales goals, contributing to website development and content creation, and acting as a liaison between engineering, sales, and customers.
The position provides level one application engineering support and handles limited technical support, often involving data sheet interpretation and communication with engineering.
The individual will manage two customer service team members for order entry and initial support, and may handle high-end quoting.
A key aspect is managing independent manufacturer representatives (companies acting as the sales force) across the US and Canada, setting their sales targets.
Cross-functional coordination with engineering and the production team for lead times and critical issues is also required.
Additional Skills & Qualifications
Experience working with manufacturer representatives, distributors, or OEM customers preferred; Previous leadership or team mentorship experience preferred; Electronics Engineering Degree will be highly preferred for this role - not a must have; GED at min; Strong customer communication and relationship management skills; Strong commercial judgment and negotiation ability; Highly organized and self-directed; Ability to balance sales objectives with technical customer support needs; Customer focus; Technical Skills; Need to understand how to create margins for teams; Adaptability; Team player; Self starter; Customer first approach
Skills:
The ideal candidate is customer-focused with critical technical capabilities and a 'distributor mindset,' working collaboratively through reps.
Required technical knowledge includes discrete signals, temperature thermocouples, RTDs, discrete DC signals, and frequency inputs, with experience in process control and automation being relevant.
While seven years of industrial or B2B sales experience is mentioned, the team is flexible for candidates with fewer years or those looking to advance.
Prior team leadership experience is not strictly required, and there are no rigid education requirements.
Essential soft skills include adaptability, being a self-starter, and possessing strong customer-facing communication skills, particularly in handling misapplied products.
The role involves approximately 15% annual travel to meet representatives and key OEM clients.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Libertyville, IL.
Pay and Benefits
The pay range for this position is $45.67 - $45.67/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Libertyville,IL.
Application Deadline
This position is anticipated to close on Feb 28, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
