Additional Information
Job Number 26019941
Job Category Sales & Marketing
Location Fenway Hotel Autograph Collection, 453 Edgewater Dr, Dunedin, Florida, United States, 34698
VIEW ON MAP (https://www.google.com/maps?q=Fenway%20Hotel%20Autograph%20Collection%2C%20453%20Edgewater%20Dr%2C%20Dunedin%2C%20Florida%2C%20United%20States%2C%2034698)
Schedule Full Time
Located Remotely? N
Position Type Management
Expiration Date: 04/04/2026
Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
About the Fenway Hotel
Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development property and a member of the prestigious Autograph Collection® of Marriott International, Inc.
The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property is a part of the Marriott Autograph Collection group. We've created a homage to Dunedin's rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.
It's time to write your own tune with us and join the band at Dunedin's very own jazz inspired boutique hotel. Can you sing along? Apply today!
Tampa Bay Top Workplaces
"Voted a Top Workplace! Mainsail Lodging & Development was named a 2025 Top Workplace by the Tampa Bay Times-a reflection of our positive culture, growth opportunities, and commitment to our team. Join us!"
Job Summary:
As a Catering Sales Manager, you are responsible for generating local social and catering business, coordinating select on-site social events, identifying and developing target accounts, and nurturing existing client relationships to meet or exceed assigned revenue goals. This role executes contracts for local catering and social events, ensuring business is transitioned accurately and in a timely manner to support seamless event execution and service delivery. You will achieve catering revenue goals by strategically up-selling and maximizing each opportunity, while maintaining profitability and client satisfaction. Proactive sales efforts-including outside sales calls, industry networking, trade shows, and site inspections-are essential to building a strong and sustainable business pipeline.
Success in this role requires cultivating long-lasting, trusted relationships with clients, meeting planners, local wedding vendors, community partners, and internal teams. You will represent the hotel and ownership with professionalism and integrity, fostering inclusive relationships that reflect our commitment to diversity, equity, and belonging. By delivering consistent service excellence throughout the sales and event experience, you drive customer loyalty and repeat business.
Qualification Standards
Education & Experience
-Bachelor's degree preferred; equivalent combination of education and experience considered
-Catering sales, events, or convention services experience required
-Familiarity with the local market preferred
-Strong customer service, communication - both verbal and written, and presentation skills
-Ability to effectively present information to individuals and groups
-Proficiency in Microsoft Office programs, Marriott systems, SFAweb and CI/TY
Physical Demands
-Ability to sit or stand for extended periods of time
-Ability to lift, push, pull up to 50 lbs
-Ability to communicate clearly
-Corrected vision within normal range
-Ability to drive/transport self and others
-Ability to travel, domestically and internationally
-Flexible schedule, including evenings, weekends, and extended hours based on business needs
Mental Demands
-Ability to make sound judgments and decisions quickly
-Ability to manage multiple priorities and meet deadlines
-Work independently while collaborating effectively with others
-Maintain the highest degree confidentiality of sensitive information
-Perform effectively in high-pressure and fast-paced environments
-Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Essential Job Functions
Maximizing Revenue & Managing Profitability
-Identify, qualify, solicit, and close local social catering business to meet or exceed individual and hotel revenue goals
-Manage and coordinate definite local catering business, ensuring accuracy and profitability
-Prepare and generate Banquet Event Orders (BEOs), contracts, proposals, group resumes, and rooming lists
-Process billing and ensure timely and accurate financial reconciliation
-Proactively solicit affiliate and ancillary business associated with citywide and local events
-Maintain a strong understanding of the local market, including competitor positioning, economic conditions, and demand trends, and effectively sell against them
-Maximize revenue through strategic up-selling of packages, menus, and food and beverage enhancements
-Identify opportunities for process improvement and operational efficiencies
-Maintain a clear understanding of target customers and service expectations
-Drive financial performance by increasing revenue, controlling expenses, and delivering value for ownership
Managing Sales Activities
-Manage sales efforts related to local social and catering business
-Respond promptly and professionally to incoming catering inquiries
-Capture and close the most profitable opportunities based on market conditions and hotel needs
-Negotiate contracts using effective sales and pricing strategies within established guidelines
-Design, develop, and sell creative catered events
-Maintain accurate records and forecasting reports related to catering revenue and pace
-Execute catering sales strategies and initiatives
-Support the operational aspects of business booked, ensuring accurate and timely turnover to Events and Operations teams
-Promote accountability and consistent follow-through to achieve business objectives
-Executes and supports Customer Service Standards and hotel's Brand Standards.
-Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
-Participates in and practice daily service basics of the brand
Building Successful Relationships
-Work collaboratively with Sales, Marketing, Events, Culinary, and Operations teams to ensure aligned and non-duplicative sales efforts
-Partner closely with operations to ensure successful execution of booked events
-Collaborate with hotel leadership to develop and execute catering sales plans aligned with revenue goals and market demand
-Work with Food & Beverage leadership to develop menus and offerings that drive sales
-Build and maintain productive relationships with clients, wedding professionals, vendors, community partners, and industry peers, including all other departments of the hotel, to ensure guest satisfaction
-Ensures that the property implements a seamless turnover from sales to operations while consistently delivering high level of service.
Providing Exceptional Customer Service
-Understand client needs, objectives, and challenges to recommend appropriate solutions prior to and during their program/event
-Deliver attentive and proactive service before, during, and after events to ensure guest satisfaction and loyalty
-Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship.
-Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Additional Responsibilities
-Performs other duties, as assigned, to meet business needs
Hotel Performance
-Ensure successful performance by assisting guests with an exceptional experience to ensure high performing scores on the GSS (Guest Satisfaction Surveys) according to Marriott and Mainsail/Fenway standards.
Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees. Pay is dependent on experience and qualifications
This company is an equal opportunity employer.
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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
