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Operations Manager (CHATT151)

SEI, Inc. Security • Chattanooga, TN • 2d ago

Chattanooga, TN, United States of America

$18.00 - $19.00

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Overview

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Job Skills / Requirements

Role Summary The Operations Manager oversees 24/7 security operations, ensuring high-quality service delivery, regulatory compliance, and strong client satisfaction. This role provides leadership, support, and accountability for all security personnel.

Minimum Qualifications

2+ years of security leadership or related supervisory experience

3+ years of verified security, law enforcement, corrections, or military experience

Security management certifications (CPP, PSP) preferred

Ability to obtain and maintain a valid State Security License

Valid driver's license with clean MVR

Key ResponsibilitiesSecurity Operations

Ensure consistent, timely delivery of security services

Administer and maintain guard management software

Enforce workplace safety policies and procedures

Support field operations, including working posts as needed

Remain on-call to assist officers and address operational issues

Performance & Leadership

Identify, address, and resolve performance concerns

Implement, communicate, and monitor operational standards

Support organizational change and continuous improvement initiatives

Provide proactive leadership, coaching, and accountability

Client & Team Communication

Serve as liaison between clients, Site Managers, Supervisors, and company leadership

Maintain clear, consistent communication across all operational levels

Prepare and deliver reports on performance, incidents, and client satisfaction

Compliance & Risk Management

Ensure compliance with regulatory, contractual, and internal requirements

Conduct risk assessments and implement mitigation strategies

Maintain documentation for audits, inspections, and quality reviews

Supervisory & Administrative Duties

Verify and track employee licensing and certifications

Report new hires and terminations to the State of Tennessee

Maintain personnel and compliance records

Manage scheduling and staffing to ensure full 24/7 coverage

Coordinate emergency and incident response

Oversee billing processes and verify invoice accuracy

Required Skills & Abilities

Strong leadership and supervisory capabilities

Excellent problem-solving, organizational, and analytical skills

Ability to manage multiple priorities in a fast-paced environment

Effective communication across verbal, written, and electronic channels

Proficiency in Outlook, Excel, and administrative systems

Flexible availability to support 24-hour operations

Positive attitude with initiative and follow-through

Physical Requirements

Ability to stand or sit for at least one hour

Ability to walk ½ mile and climb 20 stairs without stopping

Education

High school diploma or equivalent (required)

Bachelor's degree in business, Security Management, or related field (preferred)

Note: Responsibilities and qualifications may evolve based on business and client needs.

Security Engineers, Inc. Tennessee Security Company License: 14026

Education Requirements (All)

High School Diploma or equivalent Bachelor's Degree, Preferred

Certification Requirements (All)

Able to obtain any & all security certifications/licenses State Issued Driver's License (Not Expired) Security management certifications (CPP, PSP) preferred Tennessee Armed Security License, preferred

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Holidays, 401K/403b Plan

This job reports to the Branch Manager

This is a Full-Time position

Relocation is not provided and travel is required occasionally

Number of Openings for this position: 1

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