Account Manager - Accredo - Remote

The Cigna Group • Whitestown, IN • 8h ago

The Account Manager (AM) will have responsibility for overall operational performance strategy and execution for Accredo Specialty Pharmacy clients within the Direct payer space. Primary responsibilities include development and execution of broad service strategy in support of medium and small PBMs and National Health Plans ; as well as persistency, membership growth, and earnings targets. The AM effectively manages business relationships, collaborates, and communicates across all product/operational lines to ensure that systems and processes are in place to meet client/customer needs, and drive efficiency for the organization, segment, and team.

Role Components

Support the organization to achieve operational excellence, growth, profitability, and persistency objectives through effective patient service oversight, account retention, and management strategies

Effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience

Maintains market/competitive knowledge on service trends and differentiators

Effectively collaborates with the Account Executive (AE) on broad account retention, growth, and satisfaction strategies (multi-product/operational collaboration for operations, network, marketing, product, etc.) drives inclusion of patient installation, product and service partners where appropriate

Collaborates with Account Executive on renewal activities, to include RFP involvement, service issues, PGs, CAPs, and implementations.

Develop/maintain "trusted-advisor" relationships with clients and patients; by proactively engaging in needs and goals discussions, and then leverages Accredo's capabilities and services to differentiate Accredo from the competition

Maintain in-depth knowledge of Accredo products/services across all product lines, benefit designs, access, patient care and outcomes reporting.

Maintains current knowledge of Accredo operational effectiveness and can confidently and effectively articulate impacts for the client, and patients

Lead in managing PG reporting requests to include analytics and presentation

Develop/implement Upsell and margin strategies for target accounts to drive enrollment growth, network access and drug adds.

Maintains basic understanding and conceptual application of underwriting principals, contracting and LOA process.

Effectively leverages resources to fulfill client onsite needs, offers creative and effective solutions to drive optimal client outcomes and satisfaction while balancing patient/client cost

Represents Accredo well in market based events, QBRs, on sites and over communications.

Qualifications

College Degree or a minimum of 5+ years equivalent related experience

Proficient knowledge (min of 3+ years) in healthcare / managed care business; to include many or all of the following: product knowledge, underwriting principals, risk and financial analysis skills, marketing processes, account management experience, and knowledge of pharmacy operations

Excellent communication, negotiation, influencing skills; exhibits courage

Strategic and financial savvy; ability to partner with AE to grow book of business

Demonstrated planning/organizational skills; ability to plan for both the long and short term; drive priorities and results

Demonstrated ability to foster strong working relationships; demonstrates leadership within a heavily matrixed environment

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 75,200 - 125,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Similar Jobs

Learning Development and Technology Consultant

State of Indiana • Indianapolis, IN • 2h ago

Management & Administrative

Learning Development and Technology Consultant Date Posted: Feb 16, 2026 Requisition ID: 472325 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of...

2h ago

Go to Apply

Patrol Officer -15th Lateral Class (out of state applicants only)

Indy Gov • Indianapolis, IN • 2h ago

Management & Administrative

Patrol Officer -15th Lateral Class (out of state applicants only) Print ( https://www.governmentjobs.com/careers/indianapolis/jobs/newprint/5231890 ) Apply ? Patrol Officer -15th Lateral Class (out of state applicants on...

2h ago

Go to Apply

Patrol Officer - 15th Lateral Class (in state applicants only)

Indy Gov • Indianapolis, IN • 2h ago

Management & Administrative

Patrol Officer - 15th Lateral Class (in state applicants only) Print ( https://www.governmentjobs.com/careers/indianapolis/jobs/newprint/5231882 ) Apply ? Patrol Officer - 15th Lateral Class (in state applicants only) Sa...

2h ago

Go to Apply

Manager Trainee

Menards, Inc. • Fishers, IN • 8h ago

Management & Administrative

Manager Trainee Job#:405458 Location:FISHERS, IN Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per hour o...

8h ago

Go to Apply

Student Services Coordinator

Lincoln Technical Institute • Indianapolis, IN • 8h ago

Management & Administrative

Lincoln Tech is seeking a Student Services Coordinator who will support the student community as a comprehensive resource and facilitator. This position will focus on the success of the students, programs, and school by...

8h ago

Go to Apply

IT Project Manager Senior

State of Indiana • Indianapolis, IN • 8h ago

Management & Administrative

IT Project Manager Senior Date Posted: Feb 16, 2026 Requisition ID: 472695 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employer...

8h ago

Go to Apply

003LD2 - Clerical Assistant 2

State of Indiana • Indianapolis, IN • 10h ago

Management & Administrative

003LD2 - Clerical Assistant 2 Date Posted: Feb 16, 2026 Requisition ID: 471988 Location: Indianapolis, IN, US, 46204 A Day in the Life: The essential functions of this role are as follows: Supports the daily operations o...

10h ago

Go to Apply

Operations Support Specialist II Customer Service

American Express Global Business Travel • Indianapolis, IN • 12h ago

Management & Administrative

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...

12h ago

Go to Apply

Business Relationship Manager I - Officer

JPMorgan Chase • Indianapolis, IN • 20h ago

Management & Administrative

If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banki...

20h ago

Go to Apply

Industry X - Engineering System PTC Windchill PLM Senior Manager

Accenture • Carmel, IN • 1d ago

Management & Administrative

WHO WE ARE:We are Industry X: We embed innovation, intelligence, and sustainability in the way the world makes things and the things it makes. Industry X enables leaders to act quickly and confidently as they pivot to th...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.