Release of Information Clerk

Labette Health • Parsons, KS • 5d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13494659

Category:

Health information management

Department:

Health Information Management

Description:

Position Summary

The Release of Information (ROI) Clerk is responsible for the timely, accurate, and compliant processing of requests for protected health information (PHI). This role ensures all disclosures meet HIPAA, state, and organizational requirements while providing excellent customer service to patients, providers, attorneys, payers, and internal departments.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Receive, review, and process requests for medical records and PHI

from patients, authorized representatives, providers, payers, attorneys, and other external entities.

Verify requestor identity, authorization validity, and legal

requirements prior to release.

Apply HIPAA, state, and organizational disclosure rules to determine

appropriate release scope and timelines.

Accurately retrieve records from the EHR and other record

repositories (paper, legacy systems, imaging, etc.).

Prepare, copy, scan, redact, and transmit records via approved

methods (portal, secure email, fax, mail, electronic media).

Calculate and collect applicable fees in accordance with policy and

state/federal regulations.

Maintain detailed documentation and audit trails of all disclosures.

Respond to patient and customer inquiries regarding record requests,

status, and privacy rights.

Prioritize and manage multiple requests to meet turnaround time

standards.

Support subpoenas, court orders, and other legal requests in

coordination with leadership.

Participate in quality checks, audits, and continuous improvement

activities.

Maintain confidentiality and safeguard PHI at all times.

Perform related HIM duties as assigned (e.g., scanning/indexing

support, chart completion support during peak times).

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent required.

Minimum of 1 years of experience in medical records or

healthcarepreferred

Detail-oriented with a high level of accuracy in data entry and

record-keeping.

Effective communication skills, both verbal and written.

Ability to prioritize tasks and meet deadlines in a fast-paced

environment.

EOE

Posted:

Wednesday, January 28, 2026

Closing:

Open until filled

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