Supervisor Field Operations

Brightspeed • La Crosse, WI • 20h ago

JOB REQUIREMENTS: Company Description At Brightspeed, we are reimagining
how people live, work, play and connect by providing fast, reliable
internet connections and an awesome customer experience in twenty states
throughout the Midwest and South. Backed by funds managed by Apollo
Global Management,our vision is to accelerate the upgrade of copper to
fiber optic technologies, bringing faster and more reliable internet
service to many rural markets traditionally underserved by broadband
providers, while delivering best-in-class customer experience. Be a part
of the team that will make this vision a reality....designing and
building a world class fiber network and creating a customer experience
second to none. Check us out on the web!Job Description Brightspeed is
looking for an experienced Supervisor, Field Operations to join our
team! As Supervisor, Region Operations, you will manage technicians in
specific service areas and provide quality residential and business
communications services. You will develop and maintain an aggressive,
knowledgeable, customer-focused team that promotes and sells Brightspeed
products and services while providing a service experience that exceeds
our customer\'s expectations. As Supervisor, Field Operations, you will
be scheduled on a rotation basis and pager duty will be required. You
may also be required to work mandatory overtime and holidays. As
Supervisor, Field Operations your responsibilities will include:
Managingthe daily operation of outside and inside plant network services
and technicians whose work includes the installation and maintenance of
residential, business, central office as well as design services and
splicing activities Servingas the single point of contact between
Brightspeed and Contractors to resolve issues arising during the
construction and/or maintenance process A strong emphasis on training,
coaching and development of employees with regards to new processes and
quality standards, customer contact, safety, expense control and
technical skills Leading a team of technicians who meet attendance and
performance standards Representing Brightspeed with customers and
governmental agencies Collaboratingwith the union to achieve a win-win
working relationship Celebratingsuccesses, with appropriate use of
rewards and recognition Motivatingteam for continuous improvement and
achievement of maximum performanceQualifications WHAT IT TAKES TO CATCH
OUR EYE: Bachelor\'s degree or equivalent education and experience
Previous experience... For full info follow application link.
Brightspeed is an Equal Opportunity Employer. All qualified applicants,
regardless of race, color, religion, sex, sexual orientation, gender
identity and/or expression, marital/partnership/civil union status,
family or parental status, national origin, disability, military/veteran
status, or any other factor, are encouraged to apply and will receive
equal consideration based on merit, qualifications, and business need.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/DC4A99DDC9B04CF9

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