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You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
The Texas General Land Office is seeking an Information Technology Summer Intern (Clerk II) within the Information Technology Services Department of the agency.Performs support work for the Information Technology Services (ITS) department in coordination with the digital modernization efforts of the Texas General Land Office. Assists with the rollout and adoption of technology initiatives, providing guidance and communication to ensure successful implementation across the agency. Develops, organizes, and delivers updates and work deliverables using established frameworks and templates. Works under general supervision with limited latitude for the use of initiative and independent judgment.Our Mission:The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.About the Information Technology Services DepartmentThe Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agencyand#8217;s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.What Your Contributions to the GLO Will be:and#183; Support assigned IT projects by performing research, analysis, testing, configuration, or implementation tasks under the guidance of ITS staff.and#183; Assist in reviewing current workflows, procedures, and systems to identify gaps, inefficiencies, or improvement opportunities and support implementation of approved changes.and#183; Assist with gathering, organizing, validating, and analyzing information or data to support operational, planning, or decision-making activities.and#183; Assist with routine IT operational activities such as documentation, tracking, coordination, monitoring, or administrative support during peak workload periods.and#183; Create clear documentation of tasks, processes, findings, and outcomes; communicate status updates and results to ITS team members and stakeholders.
Qualifications: Minimum Qualifications:and#183; Must be at least 18 years of ageand#183; Be a US Citizen or be eligible to work in the USand#183; Have at least 30 semester credit hours or more in an accredited college or university (transcripts required)Location Requirements:This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.Preferred Qualifications:and#183; Experience in clerical workand#183; MS Office with focus on Exceland#183; Coursework in Information Technology, Computer Science, Data Science, Artificial Intelligence, or related fieldKnowledge, Skills and Abilities:Knowledge:and#183; Foundational understanding of information technology concepts, systems, and servicesand#183; General knowledge of how technology supports business operations and organizational workflowsand#183; Familiarity with basic data concepts such as data collection, organization, and interpretationand#183; Knowledge obtained through coursework in Information Technology, Computer Science, Data Science, Artificial Intelligence, or a related fieldand#183; Awareness of process improvement, systems analysis, or operational support conceptsand#183; Introductory exposure to AI, automation, scripting, or workflow toolsand#183; Database concepts, data modeling, or optimization techniquesSkill:and#183; Strong written and verbal communication skills, including the ability to document work clearlyand#183; Organizational and time-management skills to balance multiple tasks and prioritiesand#183; Performing basic data analysis, validation, or forecastingand#183; Creating, updating, or organizing SharePoint sites, lists, libraries, or workflowsand#183; Assisting with dashboard creation, reporting, or data visualizationand#183; Supporting automation efforts (Power Automate, scripts, alerts, system integrations), as applicableAbility:and#183; Ability to analyze problems, workflows, or information and identify potential solutions or improvementsand#183; Ability to learn and apply new tools, systems, and processes in a structured environmentand#183; Ability to work collaboratively as part of a team and follow guidance from technical staffand#183; Ability to apply academic knowledge to real-world IT and business challengesand#183; Ability to work independently on assigned tasks with appropriate supervisionand#183; Ability to adapt to changing priorities, assignments, or workloadsand#183; Ability to handle sensitive or confidential information with professionalismand#183; Ability to contribute effectively to projects within a defined timeframeand#183; Ability to support modernization initiatives through analysis, cleanup, or implementationand#183; Ability to bridge technical work with business needs and user experiencePhysical Requirements:This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.Compensation and Benefits:and#183; Free Parkingand#183; Defined Retirement Benefit Plan Optional 401(k) and 457 accountsand#183; Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employeesand#8217; premium and 25% for eligible dependents.and#183; Optional Benefits such as dental, vision, and life insurance.and#183; Minimum of 96+ Hours of Annual Leave a year **Annual leave increases with length of service.and#183; Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider.Veterans:Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:Military Crosswalk for Occupational Category - Administrative SupportHow to Apply:and#183; To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in the CAPPS Career Section.and#183; You may apply for the job directly through the CAPPS Career Section. It is not necessary to apply both through Work in Texas and the CAPPS Career Section.and#183;