Program Manager Configuration, Geisinger Health Plan (Pennsylvania resident)

Geisinger • Danville, PA • 1d ago

Job Summary

Provides leadership and/or business and technical oversight of assigned configuration segments within the organization. Creates and rolls out policies and procedures associated with assigned configuration segments. Acts as point of contact and has full accountability for a high degree of redundancy and reliability of assigned configuration segment.

Job Duties

Identifies best practices for service offerings for all areas of configuration.

Acts as the business liaison for IT for software upgrade management, which includes but is not limited to, release updates, enhancements, issues lists and new product evaluations.

Acts as the business liaison for vendor solutions, including vendor management, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations.

Prepares periodic budget and adherence for the department.

Monitors compliance with Operations procedures and policies and reports findings to Operations leadership.

Presents issues and concerns to Operations leadership along with potential solutions when appropriate.

Works with departmental and division management to develop and implement Operations strategies.

Establish and monitor operational KPIs, including productivity standards.

Develops and administers Operations budget for responsible area.

Practices fiscally sound budget management to ensure spending is held to allocated funds.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Education

Bachelor's Degree-Information Technology (Required)

Experience

Minimum of 6 years-Related work experience (Required), Minimum of 2 years-Managerial/Supervisory (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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