Channel Sales Manager, ServiceNow - Cyber

Deloitte • Baltimore, MD • 1h ago

Deloitte is currently seeking candidates for a Channel Sales role focused on our ServiceNow alliance. The ServiceNow Channel Sales Manager will have strong project management skills, attention to detail, outstanding oral, written and communication skills, and the ability to work in a fast-paced environment across a matrixed organization.

The Team

The Channel Sales Managers will be part of the GreenDot ServiceNow sales team in Growth Platforms, part of Consulting Services. They will support the Cyber Offering as well as other ServiceNow PMD's in the ecosystem. CSMs work closely with PMDs, focus on securing relationships with Vendor Sales teams (and Alliance teams) to uncover opportunities, develop territory sales strategies, and act as an advisor to pursuit teams throughout the sales process.

Recruiting for this role ends on 2/20/2026.

Work You will Do:

The Channel Sales Manager will act as the primary point of contact for the ServiceNow software vendor sales and Alliance teams in the United States. The Channel Sales Manager will focus on the vendor relationship with Account Executives, Regional Directors, and Vice Presidents. The Channel Sales Manager will co-facilitate meetings, quarterly business reviews, maintain the ServiceNow service line pipeline for the region, plan for and coordinate key client events.

The role involves:

Creating awareness of Deloitte's ServiceNow capabilities with ServiceNow software vendor sales teams

Utilizing these relationships to uncover new implementation sales opportunities

Partnering with the ServiceNow Industry Sales Executives to develop sales opportunities for the overall ServiceNow ecosystem across the Firm

Assisting with business development activities by connecting the appropriate Deloitte Sales Executives and PMD team with the appropriate vendor sales team for specific clients

Leading ServiceNow opportunity management process, including creating and updating relationship management system entries, reporting and maintenance

Leading the alliance planning session preparation, including agenda development, research, materials gathering and consolidation, coordination among alliance leadership, logistics, as well as notes capture and report outs

Collaborating with marketing teams to:

Propose ideas for alliance team to connect with clients, including customization of Deloitte eminence materials and distribution of relevant thought-leadership to key stakeholders

Identify brand differentiators at the client and create client-specific marketing materials

Supporting the alliance team in collecting and centrally storing relevant client materials (qualifications, proposals, etc.)

Establishing internal firm contacts with other Channel Sales to support sales cycles

Providing recommendations to ServiceNow and Consulting leadership related to alliance management

The successful candidate will possess:

Exceptional relationship building/relationship management skills to establish rapport, trust, and confidence with vendor team.

Team player

Project management experience (process-oriented) and ability to work in a fast-paced environment and manage multiple tasks

Demonstrated success performing in a large matrixed organization

Excellent written and oral communications skills and interpersonal skills

Strong problem solving and analytical skills

Demonstrated ability to take initiative and interact with all levels of management

Ability to act autonomously, self-starter

Quick learner with high energy and creative problem-solving skills

Detail oriented, ability to adapt to changing environment

QualificationsRequired:

5+ years' experience with an emphasis on significant business development and client relationship experience

Understanding of ServiceNow Cyber solutions

Proficient in Microsoft Office suite - strong Teams, PowerPoint and Excel skills critical

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

Bachelors' degree

Masters' or Advanced Degree a plus

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,700.00 to $22,9500.00.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

DeloitteNDO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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