Back to Jobs search

Customer Service Representative

Select Medical • Camp Hill, PA • 3h ago

Overview

(On-site, Camp Hill, PA)

Starting at $16.50/hr

Why work for Select?

We are committed to your growth and success!

-Career Advancement opportunities

-Competitive pay, benefits and PTO

-Eligible for referral bonuses

-Thorough orientation program

-Team oriented environment

Professionally and courteously provide a variety of patient and insurance services through mail, telephone, e-mail and personal contact in response to patient account inquiries. This position will maintain a more active role in fixing patient accounts in the billing system and reviewing reports to assist in quality control of patient accounts, specifically patient balances.

Responsibilities

Answer, forward and log incoming calls in the manner specified by the Central Business Office (CBO) Manager or Supervisor.

Comprehend insurance and patient responsibilities in relation to account balances and billing.

Resolve patient, physical therapy center, and internal account inquiries, both verbal and written. Forwarding the inquiries to the Lead and members of the Accounts Receivable team or appropriate supervisors as necessary if unable to resolve inquiry

Take patient payments and applying to account correctly.

Process and forward incoming mail according to department protocols.

Document the billing system concerning all verbal and written communication relative to the specific patient accounts.

Assist and support other departments and appropriate staff members as needed to resolve patients account inquiries.

Provide feedback to the appropriate CBO staff when informed of changes in payers, plans, contracts, addresses, or other vital account billing information.

Follow all HIPAA requirements as defined by Compliance Department.

When not taking inbound calls; will work on other duties as assigned.

Qualifications

Required Qualifications

High school diploma or GED required.

Minimum one year of Customer Service Experience in Hospitality, retail, or banking

Preferred Qualifications

Computer proficiency and experience in windows based technologies

Phone or call center experience.

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Medical Background (Insurance, Front Desk, Etc)

Excellent problem solving skills and the ability to do so independently

Ability to handle difficult situations with a positive attitude

Good interpersonal, oral and written communication skills

Additional Data

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

An extensive and thorough paid orientation program.

Paid Time Off (PTO) and Extended Illness Days (EID).

Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.

A 401(k) retirement plan with company match.

No Required Weekends

Equal Opportunity Employer/including Disabled/Veterans

Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/358222/customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814)

Share this job

Job ID 358222

Experience (Years) 1

Category Corporate - Central Billing Office

Street Address 225 Grandview Avenue

Min USD $16.50/Hr.

Similar Jobs

Senior Administrative Assistant

The Hershey Company • Hershey, PA • 3h ago

Management & Administrative

Job Location: Hershey, PA - Onsite The Hershey Company is looking for our next Administrative Assistant within the Human Resources team. This important role will support the HR Leadership team with confidential projects,...

3h ago

Go to Apply

Supply Chain Manager

STAFFMARK • York, PA • 4h ago

Management & Administrative

Reference #: 1994611 Now hiring Supply Chain Manager (Direct hire) York, PA Salary: $115,000.00 - $140,000.00 per year Shift: 1st Shift Your Crew. Your Metrics. Your Reputation. Let's Go. Looking for jobs with real respo...

4h ago

Go to Apply

Global Supply Chain Manager - Connectivity Fiber and Hardware

Meta • Harrisburg, PA • 4h ago

Management & Administrative

Summary: ISCE Global Supply Chain Operations team has a mission to expertly plan and execute supply chain operations that guarantee the cost-effective and timely availability of essential data center equipment, ensuring...

4h ago

Go to Apply

Principal Engineer - Project Management (Supply Chain)

Microchip Technology • Mount Holly Springs, PA • 4h ago

Management & Administrative

Reference #: R555-26 Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of...

4h ago

Go to Apply

Administrative Support Technician (Office Automation)

U.S. Military Entrance Processing Command • Mechanicsburg, PA • 7h ago

Management & Administrative

Summary About the Position: This is a Administrative Support Technician (Office Automation), GS-0303-06, with the Harrisburg Military Entrance Processing Station (MEPS) located in Harrisburg, Pennsylvania. The Military E...

7h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Harrisburg, PA • 8h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

8h ago

Go to Apply

MDM Engineering & Operations Manager

Eliassen Group • Harrisburg, PA • 13h ago

Management & Administrative

MDM Engineering & Operations Manager Anywhere Type: Contract-to-Hire Category: Development Industry: Financial Services Workplace Type: Remote Reference ID: JN -022026-105372 Date Posted: 02/04/2026 Shortcut: http://...

13h ago

Go to Apply

Retrieval Operations Manager

Datavant • Harrisburg, PA • 13h ago

Management & Administrative

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the...

13h ago

Go to Apply

Sr Manager, Alliance Marketing

American Express Global Business Travel • Harrisburg, PA • 1d ago

Management & Administrative

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...

1d ago

Go to Apply

Access Services Representative

Baylor Scott & White Health • Harrisburg, PA • 1d ago

Management & Administrative

JOB SUMMARY The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial re...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.