Business Legal File Specialist

Northwest Bank • Columbus, OH • 3h ago

Job Description The Business Legal File Specialist I is responsible for the overall day-to-day operational functions of the Business Legal File team in Deposit Operations while providing support to branch offices. This position follows applicable regulations as they apply to processes within deposit operations while performing quality control review on all new business deposit accounts opened. This position includes analyzing external business entity documents reports and requests. Essential Functions

Ensure compliance with IRS regulations

Prepare departmental reports

Identify and resolve Customer Service issues

Provide excellent customer service and business unit support

Perform quality control review for all new business deposit accounts opened ensuring compliance with all documentation requirements

Review business entity documents for new business accounts

Track and monitor instances of missing internal or external documents

Follow up with branches on missing information

Send customer final notice prior to close out

Ensure compliance with Beneficial Ownership requirements

Assist branches with business account opening questions

Review all notification of address change notice prior to generating the letter file

Review online account opening system for new deposit accounts that are pending approval

Act as a customer support area for branch 620 questions or issues

Update and maintain information within the core banking system

Maintain appropriate departmental records and reports

Interact as appropriate with other business units within Northwest

Recommend improvements to procedures

Attempt to exceed production expectations

Contribute to goal setting and achievement

Ensure total quality of work performed

Recommend quality control enhancements

Additional Essential Functions Essential Functions

Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

Additional Responsibilities

Complete other duties and special projects as requested by management

Safety and Health for those without supervisory duties

Abide by the rules of the safety and loss prevention program

Perform work tasks in a safe manner

Report any and all injuries to supervisor

Know what to do in case of an emergency

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education High School Diplomaor equivalent Work Experience 2 - 6 years Business Legal experience 2 - 6 years Related banking experience or relevant work experience General Employee Knowledge, Skills, and Abilities

Ability to establish effective working relationships among team members and participate in solving problems and making decisions

Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written

Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information

Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information

Ability to make right decisions based on perceptive and analytical process

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