ADMINISTRATIVE COORDINATOR 1/2/3/4
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ADMINISTRATIVE COORDINATOR 1/2/3/4
Salary
$1,820.00 - $3,120.00 Monthly
Location
Covington, LA
Job Type
Classified
Job Number
AC1234-217595-21226KK
Department
Louisiana Works
Division
Office of Workers' Compensation
Opening Date
02/12/2026
Closing Date
2/17/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
Administrative Coordinator 1/2/3/4
Office of Workers Compensation
Location: Covington, La (St. Tammany Parish)
Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.
Office of Workers' Compensation
The Louisiana Works is seeking an Administrative Coordinator to join the Office of Workers' Compensation. The Office of Workers' Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers' compensation laws, aiming to support early return-to-work efforts and improve workplace safety. The department manages disputed claims, conducts hearings, reviews medical treatment disputes, and investigates fraud through collaborative efforts like the GAME ON task force.
The incumbent will work under general supervision and perform complex legal tasks involving the interpretation and application of the Office of Workers' Compensation hearings system policies, practices, and procedures. The position also interprets office procedures, rules, and regulations for application within the district.
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
-Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
-Demonstrating Accountability:The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
-Focusing on Customers:The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040) .
Job Duties and Other Information
Job Details:
Prepares legal, statistical, and technical documents for review and signature by the Judge and/or Attorney/Mediator.
Processes Disputed Claims for Compensation (LDOL 1008) and settlement documents (LDOL 1090, LDOL 1005, etc.); reviews filings for completeness and validity.
Schedules mediations, maintains electronic calendars, sets dockets, and updates case status information in the hearings system.
Composes legal correspondence, form letters, and reports requiring independent judgment.
Certifies true copies of official documents and exercises delegated authority to use the Judge's signature stamp on subpoenas.
Prepares and distributes citations and hearing notices; ensures proper service, including coordination with the Secretary of State for foreign insurers.
Analyzes mediation reports, assigns and updates case status codes, and processes file closures.
Creates, maintains, and researches hearing case files; enters and tracks data in computerized case management systems.
Communicates policies, procedures, and case status information to parties, attorneys, insurance representatives, and the public.
Receives and routes incoming mail and calls; prepares certified mail and monitors return receipts.
Operates standard office equipment and performs related administrative duties as assigned.
Position Specific Details:
Location: Covington, La
Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty
Career Progression Group:Administrative Coordinator 1, Administrative Coordinator 2, Administrative Coordinator 3, or Administrative Coordinator 4
Please click on the links below to learn more about each job level:
ADMINISTRATIVE COORDINATOR 1 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040)
ADMINISTRATIVE COORDINATOR 2
ADMINISTRATIVE COORDINATOR 3 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060)
ADMINISTRATIVE COORDINATOR 4
How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply"link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
All applicants selected for employment must submit to drug screening and a background check.
Contact Information:
For further information about this vacancy, contact:
Kedrick Kennedy
kedrick.kennedy@la.gov
The Louisiana Works is an equal employment opportunity employer andSAMEagency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities - TDD# 800-259-5154
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Do you have experience with greeting customers and answering inquiries about court procedures?
Yes
No
02
Do you have experience with processing fees and filing legal documents?
Yes
No
03
Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
04
Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
I avoid responsibility, deliver poor work, and resist feedback.
I take ownership when prompted and meet basic expectations.
I own results, meet standards, and respond to feedback professionally.
I drive high performance, prevent issues, and model accountability.
06
Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
I struggle to understand customer needs, provide clear information, or resolve issues.
I respond to customer needs with some support and build basic working relationships.
I understand customer needs, communicate clearly, and deliver timely, reliable service.
I anticipate customer needs, build trust, and deliver personalized, proactive service.
08
Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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