Administrative Program Specialist A (CHW Supervisor)
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Administrative Program Specialist A (CHW Supervisor)
Salary
$3,127.00 - $6,136.00 Monthly
Location
Statewide, LA
Job Type
Classified
Job Number
OPH/PTT/217613
Department
LDH-Office of Public Health
Opening Date
02/12/2026
Closing Date
2/26/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health (https://ldh.la.gov/)
Take a leadership role in supporting and managing Louisiana's Community Health Worker (CHW) program across 9 regions and 60 parish health units. This position provides direct supervision, training, and programmatic oversight to administrative and contract CHWs, ensuring compliance with statewide policies and effective use of the CHW computer-based system.
By guiding records management, caseload follow-up, and program implementation, you will help improve the quality of life for Louisiana residents by addressing health-related social needs and the broader social determinants of health. If you are a motivated leader with strong administrative skills and a passion for community health, this is a rewarding opportunity to make a statewide impact.
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Making Accurate Judgments:The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Managing Resources:The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Acting with Ethics and Integrity:The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Leading Effective Teams:The ability to build, guide, and motivate teams to achieve goals through collaboration, accountability, and shared purpose.
This position is located in Lafayette Parish but also operates in Acadia, Evangeline, Iberia, St. Martin, St. Landry, and Vermilion Parishes
Minimum Qualifications
Three years of experience in administrative services; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168090) .
Job Duties and Other Information
Job Duties:
Serves as the statewide lead for the CHW Program, providing policy guidance, system expertise, and programmatic consultation to CHW staff across all regions.
Supervises, trains, and orients CHW staff, ensuring proper use of the CHW computer-based system, implementation of program standards, and adherence to policies and procedures.
Acts as a "Super User" of the CHW system, configuring the system, defining clinical decision rules, troubleshooting IT issues, and providing frontline support to staff.
Manages program operations including onboarding, scheduling, approving time and travel expenses, coordinating supply requests, and maintaining standard operating procedures and program manuals.
Conducts patient needs assessments, provides support for health goal setting, social service referrals, follow-up calls, home visits, and assists clients with accessing medical, nutrition, and community resources.
Maintains accurate and detailed documentation of patient encounters, prepares reports, monitors caseload data, and identifies barriers to connecting clients with health and social services.
Coordinates with partners, IT staff, and the State Management Team to implement program improvements, professional development opportunities, and community-based initiatives to address social determinants of health.
Position-Specific Details:
Location:Office of Public Health / Region 4-BRCO / Multiple Parishes: Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry, and Vermilion
Appointment Type: This position may be filled as a Job appointment (temporary appointment that may last up to 48 months)
Cost Center: 3262109004/992800
Position Number(s): 50563088
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Paul Tran
Paul.Tran3@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here (https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp) .
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
ADi - 26: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
02
ADi - 26: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
AEI - 26: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty-even when it's difficult or inconvenient?
I ignore ethical standards, withhold information, or show bias or poor judgment.
I follow rules, share information, and try to avoid ethical missteps.
I act with integrity, respect confidentiality, and treat people fairly.
I promote ethics, model transparency, and help others act with fairness across teams.
04
AEI - 26: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
CE - 26: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
06
CE - 26: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
LET - 26: Leading Effective Teams - How well do you guide and support teams to work together and reach shared goals?
I struggle to provide direction, build trust, or communicate effectively. I avoid delegation or decision-making.
I offer basic guidance and occasional feedback, but sometimes delay addressing issues or miss important gaps.
I set clear direction, encourage teamwork, communicate well, make sound decisions, and delegate tasks effectively.
I build high-performing teams, empower others, adapt communication to the situation, and lead with vision and trust.
08
LET - 26: Leading Effective Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
MR - 26: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?
I struggle to manage resources, don't always follow required procedures, or have trouble keeping accurate records.
I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team's goals.
I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.
10
MR - 26: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11
This position will be filled as a Job appointment only. Job appointments may last up to 48 months. Acknowledge by checking "Yes" that you understand this is a temporary position.
Yes
No
12
To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please @type "N/A" if no immediate family members are employed by LDH.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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