Summary The core mission of the U.S. Department of Education (ED) Office of Federal Student Aid (FSA) is to administer the federal financial aid programs under Title IV of the Higher Education Act of 1965. Each year, these programs provide billions of dollars in federal loans, grants, and work-study funds to students and their families for education beyond high school. Responsibilities APPLICATION LIMIT: This vacancy announcement is limited to the first 250 applications received and will close at 11:59PM Eastern Time on the day that we receive the 250th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As an Information Technology (IT) Specialist (Program Manager), GS-2210-14, you will be responsible for: Manages and ensures the performance of role-specific tasks: project, time, resource, and budget management, scope management, schedule management, risk management and coordination on contracts and contracts management and oversight. Manages the identification and coordination of technical activities of project team(s), prioritizes and facilitates technical tasks and sequence tracks of work, to enable the successful delivery of IT projects/initiatives Provides expert project management, business, and technical leadership to accomplish the stated goals and objectives of IT projects for FSA. Manages and ensures the performance of role-specific tasks: project, time, resource, and budget management, scope management, schedule management, risk management and coordination on contracts and contracts management and oversight (in role as COTR/COR). Requirements Conditions of Employment Relocation will not be paid. Males 18 and over must be registered with the Selective Service. Must be a US Citizen You may be subject to serve a one-year probationary period. Must complete a Background Investigation and Fingerprint check. Condition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Qualifications Minimum Qualification Requirements You may meet the minimum qualifications for the GS-14, if you possess the specialize experience. Specialized Experience for the GS-14 One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience in the effective management of IT projects including the assurance of schedule and budget attainment, overall achievement of outcomes, deliverables, agency programs, policies, goals and objectives. 2.Experience in IT application development methods and standards, technology stack, operational support technology, applying project management methodology, tools or techniques in managing mission critical, multi-million dollar, technical projects. 3. Experience in leading diverse technical teams towards the goal of delivering mission critical, high-visibility initiatives in an iterative delivery environment. You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Skill in leading teams and programs / projects associated with IT application development; the development of mission-critical enterprise class applications, and enterprise-wide IT projects. 2. Knowledge of and skill in applying IT application development methods, processes and standards. 3. Knowledge of and expertise in applying project management methodology tools and techniques. 4. Ability to develop acquisition artifacts required to establish and maintain the ongoing operations of a system. Education Education cannot be substituted for experience for this position and grade level. Additional Information Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email sro_recruiting@ed.gov to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures. Financial Disclosure: This position does not require financial disclosure. Bargaining Unit: This position is not included in the bargaining unit. Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
