Customer Service Representative

Graybar • Bala-Cynwyd, PA • 1h ago

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

Ensure every customer experience is top notch in quality

Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues

Take an active role in selling Graybar goods and services on inbound calls

Provide support on product selection and application

Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

Skills & Requirements

Strong communication skills

Ability to handle a variety of customer situations with enthusiasm and tact

Some retail or counter sales experience preferred

High School education

2 year or 4 year degree preferred

Shift and Hours: Monday - Friday, 8:00am - 5:00pm.

Compensation Details: The expected pay rate for this position is starting at $21.50 - $23.50 per hour depending on experience.

Additional Information: Provides key sales support alongside daily customer service.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

Life Insurance coverage for you and options for your family.

Save on expenses with Flexible Spending Accounts .

Enjoy our Disability Benefits at no cost to you.

Share in our success with P rofit Sharing Plans .

401(k) Savings Plan with company match to help secure your future.

Paid Vacation & Sick Days to spend time away from work or in case of an illness.

Rest and recharge during our Paid Holidays throughout the year.

Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.

Volunteer with Community Time Off to give back to the community.

Predictable Work Schedules to plan your life: no weekends or nights for most roles.

Celebrate your and others' achievements with our Employee Recognition Program .

Reach your career goals with our Educational Reimbursement and Career Development Programs .

And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Graybar

Go to Apply

Share this job

Similar Jobs

Entry Level Office Administrative Support

Jimcor Agency Inc. • Mount Laurel, NJ • 1h ago

Management & Administrative

Provides general office support with a variety of clerical activities and related tasks. Note: All Support Staff work as a team and are expected to help with a variety of functions, including but not limited to: Front De...

1h ago

Go to Apply

ASC Account Manager

J&J Family of Companies • West Chester, PA • 1h ago

Management & Administrative

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and les...

1h ago

Go to Apply

Senior Director, Account Management

Sodexo • Philadelphia, PA • 1h ago

Management & Administrative

Role Overview As Senior Director, Account Management you will be accountable for Sodexo's largest and most complex Healthcare client relationships-enterprise accounts with $50M+ annual revenue, typically spanning multipl...

1h ago

Go to Apply

Senior Administrative Assistant

M&T Bank • Wilmington, DE • 2h ago

Management & Administrative

Overview: The Senior Administrative Assistant will provide high-level administrative support to 3-4 technology leaders, ensuring efficient daily operations and enabling leaders to focus on strategic priorities. This role...

2h ago

Go to Apply

Inventory Management Specialist

Veterans Affairs, Veterans Health Administration • Wilmington, DE • 2h ago

Management & Administrative

Summary This position serves as a Property Manager in the Material Management Division of the Logistics Service in the VA Health Care System responsible for the inventory and lifecycle management of all non-expendable (N...

2h ago

Go to Apply

Supply Chain and Operations Consulting- Manager- SAP Extended Warehouse Management

Accenture • Philadelphia, PA • 2h ago

Management & Administrative

We Are Supply Chain & Operations, and we move fast, think fast, and work fast. Our Fortune 500 clients require digital transformation across warehouse and logistics operations, and we deliver solutions to enhance war...

2h ago

Go to Apply

Sr Manager Supply Chain Category - Snacks

Campbell Soup Company • Camden, NJ • 2h ago

Management & Administrative

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle...

2h ago

Go to Apply

Connected Supply Chain, Planning - Kinaxis, Manager

PwC • Philadelphia, PA • 2h ago

Management & Administrative

Specialty/Competency: Operations Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in operations consulting specialise in providing consulting services on optimising o...

2h ago

Go to Apply

Regional Sales Manager, DataComm, Northeast

Eaton Corporation • Boothwyn, PA • 6h ago

Management & Administrative

Eaton's North American Sales division is currently seeking a Regional Sales Manager, DataComm, Northeast. This remote position is responsible for the Northeast Territory and may be based in Baltimore, MD; Harrisburg, PA;...

6h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Pennsauken, NJ • 6h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.