Dealer Accounts Manager

Wright & McGill Co • Denver, CO • 8h ago

Eagle Claw

Pay range is $60,000 to $78,000 annual salary commensurate with experience.

Eagle Claw Fishing Tackle is one of the most recognized names in the tackle industry, proudly manufacturing fishing products in Denver, Colorado since 1925. We produce premium quality fishhooks and distribute fishing tackle throughout the US and over 40 countries worldwide. Eagle Claw has never compromised its commitment to "Made in America."

Want to work with passionate people who love the great outdoors?

Come be part of the Eagle Claw legacy!

Eagle Claw employees enjoy a great work/life balance, paid holidays, paid time off, and excellent benefits including:

401k Plan with Employer Match

Medical, Dental, Vision, and Basic Life/AD&D Insurance

Long-Term Disability

Voluntary Life Insurance

Employee Assistance Program

Medical and Dependent Care Flexible Spending Accounts

Paid Holidays and Generous Paid Time Off program

Fishing License reimbursement

Position Purpose: **

To support the sales efforts of the Company by serving as the sales leader, coordinator and direct contact between assigned business channels, sales representatives, management, customer service, and other departments of the Company.

Essential Duties:

Sales Channels and Customer Service**

Coordinate, manage, maintain and grow relationships with, but not limited to the following:

Direct Dealers including NBS, World Wide, Sports Inc., Mid States and all other domestic dealer accounts - Serve as a key contact between the buying groups/dealer, the factory, and our sales force.

In-direct Dealers (those that purchase through our Wholesalers) - Support these dealers by working distributor shows as needed as well as providing year-round factory support when wholesaler is unable or unwilling to do so.

Premium and Incentive Channel (programs, product listings, and contracts)

Responsible for the implementation of new account setups, product, and pricing sheets.

Manage customer complaints and elevated problems to achieve satisfactory outcome for the company and the customers.

Responsible for settling disputes with customers in a persuasive, tactful manner.

Handle standard Field Representative requests.

Be the responsible business contact for assigned customers.

Contact outside vendors when necessary.

Suggests substitutions for out-of-stock items. Issues credits and debits.

Sales Program Management:

Review/set guidelines for programs, promotions, rebates, special orders, and salesmen spiffs as they relate to regional distributors & dealers.

Work with each of the company's representatives to grow respected sales channels within their territory for all brands of our products.

Responsible for the on-hand quantities, shipments, and contents of Dealer/Distributor promotional materials.

Responsible for Closeouts/Overstock Sales

Set up and participate in distributor shows and other trade shows in various parts of North America.

Assists with management of other accounts when necessary.

Performs other duties as assigned.

Required Knowledge/Skills and Experience:

Requires a college degree or equivalent work experience in a related field.

Must have excellent verbal and written communication skills, and strong presentation skills.

Must be a self-starter, motivated, and have good interpersonal skills.

Knowledge of outdoor goods, sales, and familiarity with various aspects of fishing preferred.

Able to multitask, possess good organizational skills and detail oriented necessary.

Able to prioritize and assign duties.

Advanced computer experience and computer aptitude preferred Oracle, Excel and Word.

Must have advanced analytical and mathematical abilities.

Physical Requirements and Working Conditions:

-Must be able to work and remain focused on detail in an office environment where other department phone calls and conversations are part of the work area.

Must be able to work at a computer and perform computer functions regularly.

Must be able to sit, stand and move about in all areas of the company and when traveling to and working at trade shows, sales events, and customer sales calls.

Must have good visual acuity and manual dexterity for using computer and keyboards, and for handling small items and product.

Must be able to communicate effectively via telephone, email, and in meetings.

Domestic travel is required for trade shows and other sales events; position will travel 20% of work time.

Trade show participation entails long hours of being on your feet; assisting in merchandising products, which includes bending, twisting, stooping, lifting and reaching out and above head.

Must be able to lift 40 lbs. during work in the factory and at trade shows.

Occasionally required to go to the production area where there is machinery, dust, grease and noise.

At-will Notice:

Employment with Eagle Claw is at-will. Employees have the right to end their work relationship with the Company with or without advance notice for any reason. The Company has the same right. This document and any verbal statements made by management are not intended to constitute a contract for employment, not a guarantee for employment.

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