Manager - Customer Service - Full Time

CHRISTUS Health • Irving, TX • 5h ago

Description Summary: The Manager Information Services will manage the implementation, support, lifecycle management and strategy for content within the designated programs. The Manager will assist with the following:

Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned. Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems. Drive continual process improvement in the delivery of application services throughout CHRISTUS Health. Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner. Ensure that areas of responsibility and projects are within scope and where applicable. Responsibilities:

Monitors, manages, and reports day-to-day operations to the System Director to support efficient and effective planning for resource utilization and prioritization of the body of work for which IS is accountable and responsible. Successfully manages a full workload across multiple-projects, while leading a team of assigned associates. Recruits, onboard, train, mentors, and develop direct reports to deliver high quality services. Conducts performance reviews for assigned direct reports. Manage assigned associate's time and attendance/payroll. May be required to travel to perform duties. May be required to work outside of normal working hours. May be required to work long hours during critical problems or implementations. Other related duties as assigned. Requirements:

~ Bachelor's Degrees in Computer Science, Management Information Systems, business or related field ~ Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets. ~ Strong knowledge of major healthcare information system(s). ~3+ years of experience in Information Technology leadership role. ~ Experience in providing and managing customer support in a highly matrixed organization. ~ Ability to work on multiple and complex projects. ~ Ability to consistently demonstrate positive communication style, strong critical thinking skills and a creative and collaborative approach to problem solving required. ~ Adaptable and flexible style, ability to work if dynamic environment. ~ Excellent written and oral communication skills including presentation skills. ~ Excellent resource management including resource projection and budgeting skills. ~ Ability to work in a collaborative way across a diverse, geographically, and culturally, organization.

Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Similar Jobs

Manager Information Services - Service Now

CHRISTUS Health • Irving, TX • 5h ago

Management & Administrative Sponsored

5h ago

Go to Apply

Service Sales BDM

Revolution Company • Mesquite, TX • 4w ago

Management & Administrative Sponsored

Business Development Manager Business Development We're seeking a driven, relationship-oriented Business Development Manager to help accelerate our expansion across the construction and industrial film markets. This role...

4w ago

Go to Apply

Business Development Manager

Revolution Company • Mesquite, TX • 4w ago

Management & Administrative Sponsored

Revolution Company Business Development Manager US-TX-Mesquite Job ID: Type: Regular # of Openings: 1 Category: Business Development Mesquite Overview New Opportunity available! Competitive pay, solid benefits, and growt...

4w ago

Go to Apply

Customer Service Associate I

Family Dollar • Wilmer, TX • 4h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

4h ago

Go to Apply

Customer Service Associate

Walgreens • Bedford, TX • 4h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4h ago

Go to Apply

Customer Service Associate

Walgreens • Fort Worth, TX • 4h ago

Management & Administrative

4h ago

Go to Apply

Inside Channel Account Manager

Trellix • Dallas, TX • 5h ago

Management & Administrative

Job Title: Inside Channel Account Manager About Trellix ? Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations confr...

5h ago

Go to Apply

Inside Channel Account Manager

Trellix • Dallas, TX • 5h ago

Management & Administrative

5h ago

Go to Apply

Inside Channel Account Manager

Trellix • Dallas, TX • 5h ago

Management & Administrative

5h ago

Go to Apply

Commercial Account Manager - Electronic Security

Allied Universal • Dallas, TX • 5h ago

Management & Administrative

Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.