Absence Management Coordinator

WellSpan Health • York, PA • 3h ago

General Summary

Responsible for providing business support for the HR Absence Team within Total Rewards. This includes absence related support to the organization, participation in analysis and solution development efforts related to Paid Time off (PTO), Sick Leave plans, Leave of Absence (LOA), Disability, return to work, etc.

Duties and Responsibilities

Essential Functions:

Maintains knowledge of HR Absence Management policies, workflows, and record keeping requirements.

Supports alignment of standard business processes with WellSpan's requirements and identifies gaps, areas for improvements and ways to improve employee customer service.

Provides support and guidance to employees and leaders related to policy, absence plans, absence balances and processes. Recommends adjustments and change requests while assisting with absence related concerns.

Documents and prepares reports pertinent to LOA's leave requests, required notices, forms, and letters for process and timeliness.

Educates and supports employees and supervisors on absence management and leave processes. Partners with HR, Payroll, UKG team members, etc. on absence related processes that connect the work of all teams.

Maintains time records for employees on leaves of absence determining when the waiting week has been satisfied. Using specific pay codes, enters STD, sick, or PTO leave hours based on the @type and the length of the leave.

Performs routine audit of leaves to reflect correct assignment status and daily disability entry ensuring the employee's time record is an accurate depiction of applied hours to correct day on the employee schedule.

Assists with the coordination of the return-to-work process, including accommodation requests and leave expirations.

Interacts with other departments within the company, including IT, Benefits, and Employee Health to ensure steady continuation of care.

Maintains accurate information within the database.

Interacts and maintains regular contact with employees and supervisors and responds appropriately and efficiently to requests for service and/or assistance. Answers questions/ inquiries to resolve questions and concerns orally or in writing.

Participates, provides input and support for training materials, communications, notifications etc. for continual improvements to reference materials.

Common Expectations:

Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

High School Diploma or GED Required

Bachelors Degree HR Management, Business, Information Technology, or related field. Preferred

Work Experience:

2 years Absence Management and/or HR related experience . Required

Experience working with HCM/ERP applications such as Lawson or Oracle. Preferred and

2 years Experience working with Absence Management such as: PTO, Sick Leave plans, LOA, Eligibility, Disability, return to work, Workflow, and Reporting. Preferred

Knowledge, Skills, and Abilities:

Ability to work independently and manage multiple task assignments.

Ability to manage multiple projects simultaneously.

Strong analytical skills.

Good communication and interpersonal skills as well as strong time management skills a must.

Benefits Offered:

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

Financial education and support, including DailyPay

Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/)

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

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