Assistant Retail Sales Manager

Pearle Vision • Grandville, MI • 6h ago

GENERAL FUNCTION: The major responsibility of the Assistant Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Assist in Leading the team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention. MAJOR DUTIES & RESPONSIBILITIES: Drive profitable store sales by fostering a patient focused retail culture. Attainment of plan sales goal and comp store sales growth. Positive comp store contribution (year-on-year improvement). Effectively train and develop associates to consistently provide a patient care focused experience. Assist in Developing team of administratively skilled associates that provide support on daily operational tasks. Assist in Developing strong professional relationships with Doctors. Implementation of initiatives to increase number or exams and conversion of exams to sales. Participate in business planning and business updates. Ensuring positive patient satisfaction, as measured by patient retention and survey responses. Ensure each store is effectively merchandised and presented according to standards as measured by: Execution of planogram Execution of visual appearance inside and outside of store (i.e., signage) Maintenance of overall standards (i.e. cleanliness, housekeeping) Associates exhibit professional presentation (i.e., attire) in accordance with Company standards Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by: Ready when promised Remake and return percent as compared to Company average Calls to customers to follow-up on purchases Maximize Managed Vision Care relationships and sales opportunities. Execution of operational procedures: Safety (security system, safety information posted, fire extinguishers, door locks) Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks) KNOWLEDGE & SKILLS: Proven track record of sales growth through sales skills and accountability for sales results. Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates. Demonstrated ability to deliver an outstanding experience during direct interaction with patients. Ability to recruit and select associates and doctors. Proven experience and results with a retail or customer service establishment. Ability to present and implement decisive and creative solutions to opportunities to grow the business. Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. Foster positive and results-oriented associate and doctor relationships. Success in store merchandising and attention to detail. Ability to manage priorities through adaptability and flexibility. Willingness to take calculated risks Attention to detail and follow-up. Abilities to multi-task and delegate to maximize patient interaction. Computer experience preferred. EDUCATION: Bachelor's degree or comparable experience in retail operations. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

Similar Jobs

Entry-level Lube Tech/Technician

Valvoline • Grand Rapids, MI • 23min ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

23min ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Holland, MI • 25min ago

Retail & Hospitality

25min ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Grand Rapids, MI • 29min ago

Retail & Hospitality

29min ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Grand Rapids, MI • 30min ago

Retail & Hospitality

30min ago

Go to Apply

3rd Shift Maintenance Technician

Aerotek • Holland, MI • 18h ago

Retail & Hospitality

3rd Shift Maintenance Technician $26-32/hour Direct Hire in Holland Food Industry Job Description As a 3rd Shift Maintenance Technician, you will handle both emergency work and preventative maintenance. This role operate...

18h ago

Go to Apply

Restaurant Host - Hostess

On The Border • Grandville, MI • 23h ago

Retail & Hospitality

Compensation: Up to $15/HR Be the HOST with the most! You already have the dazzling smile and award-winning personality! At On The Border Mexican Grill & Cantina we celebrate bringing people together! It's our missio...

23h ago

Go to Apply

Kitchen+Bar - Lead Bartender

Drury Hotels • Grand Rapids, MI • 1d ago

Retail & Hospitality

Lead Bartender position - $16/hr plus tips! Shift times are 4pm-1am.Property Location:5175 28th Street SE - Grand Rapids, Michigan 49512You belong at Drury Hotels.Getting a job is just the beginning. Finding a place wher...

1d ago

Go to Apply

Retail Associate

SpartanNash • Grand Rapids, MI • 1d ago

Retail & Hospitality

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain...

1d ago

Go to Apply

Retail Associate

SpartanNash • Grand Rapids, MI • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Starbucks Barista, Lead

SpartanNash • Sparta, MI • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.