Management Trainee - Albany, NY

Trustco Bank • Albany, NY • 6h ago

Management Trainee

Reports to: Head of Human Resources

FLSA Status: Exempt | Supervisory Role: Yes

Why Join Us?

At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. In this role, you'll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

Ready to lead with confidence and make a meaningful impact? Apply now and become part of our dedicated banking family!

About the Management Trainee Role

Join Our Dynamic Banking Team and Lead with Excellence!

Trustco Bank offers a career-defining opportunity for a dynamic and driven individual seeking a fast track to branch leadership. This accelerated Management Trainee program provides comprehensive, hands-on experience across all key banking operations. Following successful completion, you will assume the role of Branch Manager I, where you will be empowered to drive growth, lead a team, and make a tangible impact on your community and our customers' financial success. This is more than a job; it's a launchpad for your career in community banking.

Key Responsibilities

Rotational Leadership Training: Immerse yourself in a dynamic training program, gaining deep insights into every facet of our bank's internal department. This holistic experience is designed to build a solid foundation for your future leadership role.

Seamless Transition to Branch Management: Upon completion of your training, step into the Branch Manager I role with the full knowledge and authority to lead and inspire a high-performing team.

Cultivate a High-Performance Team: Be responsible for recruiting, hiring, and developing your branch staff. You will provide guidance, coaching, and motivation to foster a sales and service-oriented culture.

Grow the Bank's Portfolio: Play a key role in developing new deposit and loan business, retaining customer relationships, and originating residential mortgage applications. Your efforts will directly contribute to achieving branch and bank-wide goals.

Lead Customer Experience: Provide a superior level of customer service, building strong, lasting relationships with both new and existing customers. You will be the face of Trustco Bank in your community, actively increasing visibility and engagement.

Operational Excellence and Risk Management: Ensure the smooth and efficient daily operation of the branch by overseeing processes, maintaining security controls, and ensuring compliance with all banking policies and regulations.

Community Engagement: Represent the bank by participating in community affairs, strengthening the bank's local ties and enhancing business opportunities.

Continuous Development: Enhance your banking and sales proficiency through ongoing internal and external training, as well as continuing education opportunities.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

High School Diploma or equivalent

Proven supervisory and leadership experience

Strong customer service background

Cash handling expertise

Excellent verbal communication skills

Fluent in English; bilingual a plus

Access to reliable transportation

Well-organized and adept at managing multiple priorities

Team-oriented with the ability to thrive in collaborative environments

Ability to lift 10-20 lbs., stand for extended periods.

Preferred

Bachelor's degree.

Previous banking or financial services experience

Familiarity with residential mortgages, IRA services, and personal banking products

Schedule

Full-time position with hours aligned to branch operations:

Mon-Wed: 8:30 AM - 5:00 PM

Thu-Fri: 8:30 AM - 6:00 PM

Sat: 8:30 AM - 1:00 PM (rotating schedule)

Sun: Closed

Employees may need to remain 15-30 minutes after closing. Occasional evening and weekend work may be required. Occasional travel for training, meetings, or branch support.

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

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