Administrative Office Supervisor

Catholic Health Services • Farmingdale, NY • 1h ago

Overview

Good Shepherd Hospice is a mission-driven organization dedicated to providing compassionate medical, emotional, and spiritual care to patients and their families. Our interdisciplinary team includes more than 250 professional staff members and over 100 dedicated volunteers who work collaboratively to support patients during life's most vulnerable moments.

Why Good Shepherd Hospice?

We are a respected hospice organization where leadership, compassion, and clinical excellence come together to make a meaningful impact on patients, families, and the community. Our Hospice recently earned a 4 start rating from the Centers for Medicare and Medicaid Services. This rating is reflective of the care, service and support that we provide our patients and their caregivers.

Job Details

Position Summary

The Administrative Office Supervisor plays a key role in supporting the delivery of compassionate, high-quality hospice care. This position provides administrative, scheduling, and supervisory support to ensure the interdisciplinary team functions efficiently and in alignment with organizational policies, regulatory requirements, and the organization's mission and values.

Key Responsibilities

Responsibilities include, but are not limited to:

Coordinate and maintain schedules for professional and paraprofessional staff through weekly meetings and ongoing adjustments as needed

Serve as the point of contact for incoming telephone calls, directing information appropriately to team members

Ensure on-call and triage coverage is adequately staffed, utilizing the per diem employee pool as needed

Support daily office operations to promote timely, effective patient care

Facilitate communication and workflow coordination across the interdisciplinary team

Maintain confidentiality and compliance with hospice regulations and organizational standards

Minimum Requirements

Bachelor's degree required; Master's degree preferred

Minimum of two (2) years of related experience in a home care, hospice, or palliative care environment

Strong organizational, communication, and customer service skills

Ability to manage multiple priorities in a fast-paced, mission-driven environment

Proficiency in Microsoft Office (including Excel) and Electronic Medical Record (EMR) systems

Strong computer and data entry skills; knowledge of medical terminology preferred

Salary Range

USD $70,000.00 - USD $80,000.00 /Yr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job, and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

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