Administrative Coordinator 4 (Fiscal Services)
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Administrative Coordinator 4 (Fiscal Services)
Salary
$2,732.00 - $4,682.00 Monthly
Location
Shreveport, LA
Job Type
Classified
Job Number
217398 NLHSD AC4 Fis 020626
Department
LDH- Northwest Louisiana Human Services District
Opening Date
02/09/2026
Closing Date
2/23/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
nlhsd.org
The Northwest Louisiana Human Services District's mission is t o increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities to integrated community based services while promoting wellness, recovery, and independence through education and the choice of a broad range of programmatic and community resources.
Our vision is that the Northwest Louisiana Human Services District exists so that individuals with mental health, addictive disorders, and developmental disabilities residing in the parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.
We are seeking anAdministrative Coordinator 4 to serve in our Fiscal Services Department to assist in ensuring the accounting/billing function of the District is carried out according to policies and procedures, as well as serve as liaison for the outlying clinics and provide administrative support for the Chief Financial Officer.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Selected Core Competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
-Successful Behaviors: Follows directions reliably, adjusts to feedback, and completes tasks on time.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
-Successful Behaviors: Owns results, meets standards, and responds to feedback professionally.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
-Successful Behaviors: Applies and explains policies accurately, adapts in routine cases, and helps improve procedures.
Selected Preferred Competencies:
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
-Successful Behaviors: Communicates clearly, listens actively, and explains complex ideas well.
Minimum Qualifications
Three years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070) .
Job Duties and Other Information
Job Duties:
Process all billing denials for the District clinics.
Performs daily billing of Medicaid, Medicare, private insurance claims through the Electronic Health Record.
Serves as primary contact for clinic's Medicaid Application Center.
Provide technical support for all Behavioral Health Clinics, including travelling to all clinics to ensure Support Staff are using the correct process.
Assists in training clinic staff on the aspects of ICANotes Electronic Health Record.
Performs quarterly internal billing audits within the Electronic Health Record to ensure client demographic and insurance information is entered accurately.
Assists with internal clinic billing audits and investigations, collections, posting and managing patient account payment to ensure compliance with Medicaid, Medicare and Third Party Insurance Payers as well as Federal and State regulations.
Assists in the preparation and analysis of monthly statements on billing and collections.
Assists Chief Finance Officer with compiling various monthly and/or quarterly reports along with any special projects as assigned
Position-Specific Details:
Appointment Type : Probational, Promotional
Career Progression : This position does not participate in a career progression group and will be filled as an Administrative Coordinator 4.
Work Schedule : Work hours are 8:00am - 4:30pm, Monday -Friday.
Location: This position will be with the NW LA Human Services District - Fiscal Services Department located at 1310 N Hearne Ave, Shreveport, LA .
Compensation :
The minimum and maximum pay levels for the position is listed below:
Administrative Coordinator 4 - $15.76/hour - $27.01/hour
** Note regarding the advertised pay range : The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire .
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
NW LA Human Services District
Human Resources
1310 N Hearne Ave
Shreveport, LA 71107
318-676-5111
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Have you ever worked for the State of Louisiana? Please make sure work history reflects this experience.
Yes
No
02
How many years of experience do you have in which clerical work was a major duty? Please make sure work history reflects this experience.
None
Less than 1 year
At least 1 year but less than 2 years
At least 2 years but less than 3 years
At least 3 years but less than 4 years
At least 4 years but less than 5 years
At least 5 years or more
03
Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
04
Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
06
Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
I avoid responsibility, deliver poor work, and resist feedback.
I take ownership when prompted and meet basic expectations.
I own results, meet standards, and respond to feedback professionally.
I drive high performance, prevent issues, and model accountability.
08
Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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