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Customer Service Representative

Robert Half • Bridgewater, NJ • 2h ago

Description

40,000 - 50,000

Benefits:

medical/dental/vision

401k

Bonus structures & increases

Paid time off

Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you'll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours.

Key Responsibilities:

Address customer inquiries via phone, email, and other channels in a timely manner

Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system

Accurately resolve issues including broken product, packaging problems, and order discrepancies

Quickly escalate urgent situations as needed, always focused on delivering positive solutions

Maintain comprehensive and accurate records within company systems

Requirements

Qualifications:

Strong communication, active listening, and problem-solving skills

Demonstrated ability to multitask in a fast-paced environment

Flexible team player who is comfortable wearing multiple hats

Detail-oriented with strong organizational skills

Previous customer service or call center experience preferred

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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