Restaurant Assistant Manager - J's Restaurant

Crescent Hotels and Resorts • Horseshoe Bay, TX • 1w ago

Description

Position Overview

Join the leadership team at the newly renovated J's Restaurant, the heart of the hotel tower at Horseshoe Bay Resort. J's offers an authentic Texas-inspired dining experience across multiple service points, including our signature dining room, lounge, poolside service, and in-room dining.

As the Assistant Restaurant Manager, you will serve as a critical leader in our daily operations. You will ensure seamless service across all meal periods, optimize labor productivity, and mentor a high-performing team to deliver the "Genuine Texas Hospitality" our members and guests expect.

Essential Job Functions

Operational Leadership

Multifaceted Management: Oversee daily operations for J's Restaurant, the Lounge, Poolside service, and In-Room Dining.

Strategic Planning: Lead short- and long-term planning for outlet operations, including inventory management, ordering, and coordinating special events.

Performance Optimization: Monitor occupancy changes to adjust staffing levels in real-time; work to reduce payroll costs while increasing overall productivity.

Service Excellence: Conduct routine table checks and provide hands-on support during peak hours to ensure total guest and member satisfaction.

Team Development

Coaching & Mentorship: Lead and inspire a team of supervisory staff, designated trainers, and hourly associates.

Associate Engagement: Foster a culture of inclusion and belonging, taking the initiative to manage the outlets with the ownership mindset of a free-standing entity.

Training Oversight: Support and execute staff training programs to ensure deep knowledge of food production, wine, and spirits service.

Administrative & Safety

Logistics: Manage employee scheduling, inventory control, and production area setup.

Compliance: Maintain a clean, safe, and environmentally responsible work environment in accordance with OSHA Hazard Communication Standards.

Inter-departmental Liaison: Work closely with the Restaurant Manager and other resort departments to ensure a cohesive guest experience.

Qualifications

Experience: Minimum of 2 years in the Food & Beverage industry. Previous supervisory or management experience in a resort or high-volume setting is strongly preferred.

Certifications: Valid TABC and Food Handler's certificates required (ServSafe preferred). Must possess a valid driver's license with an insurable driving record.

Education: High school diploma or equivalent required; a Bachelor's degree in Hospitality Management or a related field is highly valued.

Technical Skills: Proficiency in Microsoft Word and Excel; experience with Agilysys POS systems and 10-key calculators preferred.

Attributes: High degree of problem-solving ability, a sense of urgency, and a professional commitment to personal hygiene and appearance.

Compensation & World-Class Benefits

At Horseshoe Bay Resort, we believe that when you work in paradise, your benefits should reflect that. We offer a robust "Total Rewards" package:

Health & Security

Comprehensive Medical, Dental, and Vision Insurance plans.

401(k) Plan with Employer Match.

Company-paid Long-term and Short-term Disability.

Major Illness and Accident Insurance.

Associate Relief Fund.

The "Lake Life" Perks

Housing: Subsidized Associate Housing and dedicated shuttle service.

Resort Access: Limited access to world-class amenities, including Golf.

Discounts: Retail and Dining discounts at Horseshoe Bay Resort, plus exclusive rates at over 100 Crescent Hotels & Resorts properties nationwide.

Lifestyle: Weekly meal subsidies and fun associate outings and events throughout the year.

Professional Growth

Competitive pay with scheduled performance reviews and raises.

Growth opportunities through our specialized Manager in Training (MIT) Program .

A commitment to Diversity, Equity, Inclusion, and Belonging.

Qualifications

Education

Required

High School or better

Preferred

Bachelors or better

Associates or better

Licenses & Certifications

Required

Certified Food Handler

Preferred

ServSafe Food Mgr Cert

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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