Bilingual Counter Customer Service Rep

Kelly Services • Chicago Heights, IL • 5h ago

Kelly Services is seeking an experienced Bilingual Counter Customer Service Rep for our client in Chicago Heights, IL. Candidates must have experience with DMV processes (title status and working titles) and working with sub-haulers and dispatching vehicles. Candidates must also be able to speak English and Spanish. This is mainly a stand-up role, working at the front counter.

This is a contract to hire opportunity, meaning you will get hired directly after 3-4 months, depending on your performance and attendance.

Our client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company. They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success. Our client offers an excellent training program, with an excellent internal promotion rate.

Interested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com

Can also call Nancy at 630-506-8757

Pay: $20.84/hr.

Hours: Mon-Fri 8am-5pm

Job Duties:

Excellent customer service skills

Must be tech-savvy

Experience working with sub-haulers and dispatching vehicles

Knowledge of DMV processes, including title status and working titles

Receive and process payments

Update lot (vehicle) notes in the system

Answer multi-line telephone in a professional manner

Outbound calls to sellers

Face to face customer interaction

Use company resources to gather information and offer solutions to meet customer needs

Maintain and archive documents

Contact clients to obtain vehicle pick-up information

Process mail incoming and outgoing items per criteria

Read and interpret various reports/documents/Titles from the DMV

Must be able to lift 35 pounds / walking 40% / standing 50%

What are the perks?

Job stability

Working for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success

Lots of room to grow

What are the benefits as an employee with Kelly?

https://www.mykelly.us/us-mykelly/perks/

Interested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com

Can also call Nancy at 630-506-8757

CB

P1

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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