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Food & Beverage Attendant (Server)

IHG • United States, United States • 3w ago

Job Information:

Part Time Hourly position.

$10.00 per hour

Weekly Service Charge Distribution

Job Requirement:

Must be able to work on Guam, USA without restrictions:?

US Citizens

US Permanent Residents

Residents of Federated States of Micronesia (FSM)

This is entry level hourly position, Not Eligible for:?

Relocation Package

to be US Work Visa Sponsor

Must have Health Certificate and ABC Card

Service years - one (1) years of experience in cash-handling role. Hotel experience preferred.

Desired Shift: Must be flexible to work all shifts as per business need.

Must be able to work nights, weekends, holidays, and during inclement weather.

What's the job?

Food & Beverage Attendants (Servers) are responsible for handling reservations, greeting customers, taking orders, bringing dishes, cleaning tables, and handling payment transactions.

To ensure that SOP Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.

To take a hands on approach in the operation of the outlet(s)

To attend daily briefing on preparation, service and menu.

To be knowledgeable of the food and beverage items in the restaurant

To master and perform the service sequence standards for both buffet and a la carte service styles.

Serve food and beverage to guests according to prescribed service standards and procedures with emphasis on speed accuracy.

To contribute to overall guest experience metrics through the delivery of the Crowne Plaza Brand Standards and service behaviors

To liaise with the supporting departments on daily operation and quality.

To establish a rapport with guests maintaining good relationship.

To carry out any other reasonable duties and responsibilities as assigned.

To have a complete understanding of and adhere to the Hotel's Policy relating to Fire, Hygiene, Health and Safety.

To attend all required training sessions/ programs.

To ensure cleans and maintain equipment, tools, fixtures, service area in the station assigned.

To be responsible for cost saving on guest supplies, food supplies, electricity, water, etc.

What we need from you

Education - High School Diploma is required

Service years - 1 years of experience in cash-handling role. Hotel experience preferred.

Language - Fluent in English (speaking, listening, reading and writing)

Knowledge and skills

Communication skills are utilized a significant amount of time when interacting with guests and employees.

Must be able to obtain a government-issued Food Handler's Certification.

Must be able to work nights, weekends, holidays, and during inclement weather.

Excellent interpersonal skills to build relationships internally and externally.

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We're passionate about growing our talent. We'll provide the training & development you need to succeed & progress into your next role.

Join us and you'll become part of the global IHG family - Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG

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