Marketing Ops & Effectiveness Transformation - Senior Director

PwC • Charlotte, NC • 7h ago

Specialty/Competency: IFS - Clients & Markets

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets.

In marketing and sales operations at PwC, you will be responsible for enabling the smooth functioning of a company's marketing and sales processes and maximising efficiency. You will analyse relevant data, develop and implement strategies, and provide support to the marketing and/or sales teams. You will also collaborate with other teams to streamline operations, optimise marketing and sales tools and technology, and improve overall performance.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Lead in line with our values and brand.

Develop new ideas, solutions, and structures; drive thought leadership.

Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.

Balance long-term, short-term, detail-oriented, and big picture thinking.

Make strategic choices and drive change by addressing system-level enablers.

Promote technological advances, creating an environment where people and technology thrive together.

Identify gaps in the market and convert opportunities to success for the Firm.

Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Marketing and Sales Operations team you will own the transformation roadmap, orchestrate cross-functional delivery, and develop operating-model, process, and technology changes that improve speed, quality, and cost. As a Director, you will set the strategic direction, drive business growth, and mentor the next generation of leaders while maintaining PwC's reputation for quality and integrity. This role offers the chance to lead impactful initiatives that enhance operational effectiveness and foster a culture of continuous improvement across the organization.

Responsibilities

Lead initiatives focused on improving quality and reducing expenses

Mentor emerging leaders and foster a culture of growth

Communicate effectively with both executive and staff audiences

Monitor progress and adoption through key performance indicators

What You Must Have

High School Diploma

At least 10 yrs of experience in marketing operations/strategy/transformation

What Sets You Apart

Demonstrating thought leadership in strategic vision setting

Leading multi-quarter transformation roadmaps and portfolio governance

Driving cost enhancements in agency and production ecosystems

Enabling enterprise marketing technology and continuous improvement

Coaching and developing cross-functional teams

Securing compliance with brand and data privacy standards

Excelling in executive communication and stakeholder management

Hybrid working model with periodic travel flexibility

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.?

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

The salary range for this position is: $122,500 - $423,780. For residents of Washington state the salary range for this position is: $122,500 - $504,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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