Operations Analyst (Project Management Support)
Category: Project Management
Main location: United States, California, Sacramento
Position ID: J0226-0300
Employment Type: Full Time
U.S. - Technology as a force for good (https://youtu.be/UbZD5PAAET0)
By playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) .
Position Description:
We are seeking an Operations Analyst (Project Management Support) to join our CGI team in Sacramento, CA
Support the successful execution of business planning, performance reporting, and operational governance activities across the Sacramento Metro in support of the Northwest Business Unit (BU).
This career opportunity has high visibility where you will collaborate closely with the Sacramento Metro Leader, Northwest BU Operations Leader, and cross-functional stakeholders to ensure timely and accurate delivery of reporting, operational processes, and planning deliverables.
Acts as a connector across functions-translating data into insights, improving operational tools, and driving follow-up on priorities to enable clarity, alignment, and execution.
This role requires a high degree of organization, analytical rigor, attention to detail, and the ability to manage multiple assignments across stakeholder groups with minimal supervision.
This position is located onsite at our CGI office in Sacramento, CA.
Your future duties and responsibilities:
How you'll make an impact
Business planning & reporting
. Develop and manage planning-related deliverables for activities such as Business Planning, Client meetings, helping metro leader with employee engagement, and internal operation review readiness
. Support creation and refinement of executive-level presentations, dashboards, and summaries that align with corporate standards and timelines
. Partner with BU Operations Leader to maintain structured reporting cadences, tracker hygiene, and dashboard consistency (e.g., Tableau, Excel, SharePoint)
. Independently manage assignments, escalating risks early and ensuring no missed deliverables within scope of control
Operational hygiene & execution support
. Track compliance with operational expectations across the Metro (e.g., timesheets, business enablement tool usage, client meetings, mandatory training)
. Maintain document repositories, templates, organizational charts, and other team infrastructure for planning and reporting
. Support agenda coordination, meeting material preparation, and action tracking for business reviews or governance sessions
Process improvement & efficiency
. Document operational processes and create reusable templates and playbooks to drive consistency
. Identify and implement improvements to reduce friction in execution (e.g., automation pilots, streamlined checklists, reporting accuracy checks)
. Ensure feedback loops are incorporated to continuously improve the quality and utility of operational outputs
Stakeholder engagement & collaboration
. Build trusted relationships with corporate, BU, Metro, and cross-functional stakeholders through consistent communication and support
. Participate in enterprise forums as needed to represent the Sacramento Metro or Northwest BU operations, support alignment, and share best practices
. Manage intake and response to ad hoc data or reporting requests from senior leaders and functional partners
Required qualifications to be successful in this role:
What you'll bring
Minimum of 2 years of related Operations Analyst experience (Project Management Support)
. Strong aptitude to multitask
. Planning & coordination: Calendar-driven execution, process rigor, task management
. Communication: Executive formatting, clear synthesis, structured documentation, PowerPoint proficiency
. Collaboration: Responsive stakeholder management, cross-functional support
. Tools & systems: SharePoint, Microsoft Teams, PowerPoint
. Governance awareness: Planning frameworks, corporate timelines, risk/compliance sensitivity
. Continuous improvement: Documentation, pattern recognition, proactive issue-spotting
. Reporting & analytics
Minimum Education Required: Bachelor's degree (or equivalent)
Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $63,800 - $105,300.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well-being programs
Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $51,600.00 - $81,500.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well-being programs
LI-RS2
Skills:
Leadership
Operations Management
Process coordination
What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
