Individual Retirement Account Specialist

Burke & Herbert Bank & Trust • Moorefield, WV • 1d ago

Burke & Herbert Bank & Trust

The IRA Specialist is responsible for the accurate and compliant administration of Individual Retirement Accounts (IRAs), including processing customer transactions and responding to inquiries. This position serves as a subject matter expert on IRA regulations, supporting internal teams and customers while maintaining strong vendor relationships and operational efficiency. The ideal candidate combines technical expertise with exceptional customer service and problem-solving skills. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Handles any branch or customer inquiries related to IRA accounts - Requires researching problems.

Reviews all reports from Silverlake Core system and Ascensus on IRAs daily, weekly, or monthly as needed. Performs maintenance of IRA accounts, placing legal holds on accounts, verifies contribution/distribution codes, re-characterizations and conversions, rollovers and transfers, rejected automatic payments, 1099-R and form 5498 reporting corrections, periodic payment changes, and research issues, updating IRA when needed.

Reviews all documents received from branch personnel on any IRA transaction. Pursues any other needed information through the responsible branch employees if possible.

Reviews IRA forms and recommends any changes necessary to ensure proper information is received from members.

Responsible for maintaining accuracy of the annual Required Minimum Distribution information. Updates Silverlake system to ensure RMD is calculating properly, processing updates if needed.

Assists in the organization and delivery of IRA training. Keeps staff informed of any new IRA rules and regulations, IRA fundamentals, and use of Ascensus web portal.

Must comply with applicable laws and regulations, including but limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Review IRS regulations to ensure compliance with IRAs.

IRS B & C Notices -- Updates Core system to stop or start backup withholding. Creates and tracks notifications to members regarding IRS B & C Notices.

Other Duties

Conducts performance evaluations of vendor services and recommends improvements.

Assists with compliance reporting and audit preparation related to IRA accounts.

Trains team members on operational procedures and maintenance techniques.

Other duties as assigned.

Skills/Abilities

Strong organizational and interpersonal skills.

Proficiency with Microsoft Office applications, particularly Excel and Word.

Basicknowledge of computer systems.

In-depth knowledge of IRA requirements.

Analytical skills for identifying and resolving service or performance issues.

Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and scanners. Office environment with job duties conducted via telephone, face-to-face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited local travel may be requiredfor this position. Education and Experience

Requires three to five years of experience in a financial institution or related field.

Strong problem-solving skills with attention to detail.

Associate's degree or demonstrated equivalent experience.

In-depth knowledge of IRA regulations, bank products, and services.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this jo

Equal employment opportunity, including veteransand individuals with disabilities

Apply Here: https://www.click2apply.net/rzQVgnT7D6M7zFzx7uOXPK

PI282179824

Similar Jobs

Senior Loan Servicer

Burke & Herbert Bank & Trust • Moorefield, WV • 1d ago

Finance, Accounting & Banking

Burke & Herbert Bank & Trust Senior Loan Servicer CLASSIFICATION:Non-exempt REPORTS TO: Loan Servicing Manager JOB DESCRIPTION Summary/Objective The Senior Loan Servicer is responsible for overseeing and executin...

1d ago

Go to Apply

Senior Auditor

Burke & Herbert Bank & Trust • Moorefield, WV • 1d ago

Finance, Accounting & Banking

Burke & Herbert Bank & Trust Senior Auditor CLASSIFICATION:Exempt REPORTS TO:InternalAudit Manager JOB DESCRIPTION Summary/Objective This position is responsible for planning and executing internal audits, evalua...

1d ago

Go to Apply

Wire Specialist

Burke & Herbert Bank & Trust • Moorefield, WV • 1d ago

Burke & Herbert Bank & Trust Provides support to the Wire Department for processing incoming and outgoing wire transfers. This is a responsible, non-supervisory position that acts as a resource for customers, dep...

1d ago

Go to Apply

Senior Collateral & Insurance Processor

Burke & Herbert Bank & Trust • Moorefield, WV • 1d ago

Finance, Accounting & Banking

Burke & Herbert Bank & Trust Collateral & Insurance Processor CLASSIFICATION:Non-exempt REPORTS TO:Collateral & Insurance Manager JOB DESCRIPTION Summary/Objective The Collateral & Insurance Processor...

1d ago

Go to Apply

Customer Service Teller (Part-Time)

Burke & Herbert Bank & Trust • Petersburg, WV • 1d ago

Finance, Accounting & Banking

Burke & Herbert Bank & Trust JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handl...

1d ago

Go to Apply

Loan Servicer Lead

Burke & Herbert Bank & Trust • Moorefield, WV • 1d ago

Finance, Accounting & Banking

Burke & Herbert Bank & Trust Loan Servicing Lead CLASSIFICATION:Non-exempt REPORTS TO: Loan Servicing Manager JOB DESCRIPTION Summary/Objective The Loan Servicing Lead supports the Loan Servicing Manager in overs...

1d ago

Go to Apply

Customer Service Teller

Burke & Herbert Bank & Trust • Moorefield, WV • 5d ago

Finance, Accounting & Banking

Burke & Herbert Bank & Trust Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits,...

5d ago

Go to Apply

Dedicated Northeast Van OTR Fleet Driver

Roehl Transport • Petersburg, WV • 6d ago

Dedicated Northeast Van Fleet OTR Truck Driving Job! Join this fleet and you'll haul van loads for an established customer that's been with Roehl for a long time. In some areas, truck parking may be at one of our facilit...

6d ago

Go to Apply

Dialysis Clinical Manager Registered Nurse - RN

Fresenius Medical Care • Moorefield, WV • 6d ago

Hospital & Medical Sponsored

About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit,...

6d ago

Go to Apply

Customer Site Warehouse Support

Fastenal Company • Moorefield, WV • 1w ago

Management & Administrative

Job Description Customer Site Warehouse Support 401 Central Ave, Moorefield, WV 26836 WV012 In Plant Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 4:00pm Up to 28 hours/week OVERVIEW: Find your future at Fastena...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.