Department
Enrollment and Student Affairs
Position Summary
Reporting to the
D
irector of
Student Communications
,
the Communication & Social Manager leads
social media strategy and
supports
branch
-wide
communication efforts for
MSU Denver E
nrollment &
Student Affairs
.
Th
is role uses
analytics
and audience insights to inform content strategy, improve engagement, and connect diverse student populations with resources,
services,
community,
and key deadlines.
The Manager will be responsible for
strategizing, managing and creating content for the Enrollment & Student Affairs
social media channel(s)
;
writing content and scheduling
the weekly
all-student
newsletter,
;
updating webpages as needed; and
identifying
other creative means to
share information and build engagement with current students
.
The Manager is empowered and expected to
continuously improve communication processes
to
reflect best practices
. In particular, the Manager will work closely with the Director of
Student Communications
to develop thoughtful communication campaigns
to
connect students with resources, on-campus events, and
essential information
,
while
also
promoting
En
rollment &
Student Affairs' servic
es.
Success at MSU Denver requires significant adaptability and an enthusiastic commitment to t
eamwork. The Manager
'
s
approach
will be relational, savvy, and inclusive. Furthermore, all MSU Denver employees share responsibility
to foster
a model workplace. To this end, the Manager is expected to practice thoughtful and intentional communication and collaboration,
lead creative problem-solving, actively
participate
in meetings, serve on committees, engage in team-building activities, and cross-train
with other staff to foster organizational resilience.
IND208
Duties/Responsibilities
Manages,strategizes, leads contentcreationand analyzes metrics toexpandsocial mediaefforts;andidentifiesandleveragesnew and creativeways to reach studentsandexternal audiences.
Collaborateswith Director of Student Communications tocreateand scheduleamobile-optimized,inclusiveand error-freeweekly newsletterfor all students.
Leverages writing skills and adherestothe branchtone and style guide to writecopyacross multiple platforms,includingsocial media, email, newsletters, and other platforms.
Implementsdata-informed strategiesand opportunities,including A/Btesting,variedsubject lines, etc., tocontinuouslyimprove metrics and increase engagement in the weekly student newsletter.
Cross trainsEnrollment and Student Affairs social mediacontentowners(students and staff)on strategy,toolsand best practicesto ensure consistency and effectiveness across channels.
Attends on-campus signature events to connect with students andtoidentifycontent opportunities.
Reviews andmaintainsthe shared student communications inbox for request submissions to the all-student newsletter.
EnsuresADA compliance andthe maintenance of MSU Denver's brand identity through all activities.
Highlightachievements,sharing high-impact numbers to branch Leadership,Student Affairs'annualreporthighlights,and other outlets.
Continuouslyimprovesprocesses and plans to adapt to changing circumstances and uphold best practices, especially around inclusiveness for diverse audiences.
OverseestheStudent Affairs website's content, organization,structureand ongoing maintenance.
Other duties, including:
Attendson-campuseventsandassistswith annual projects and events asneeded.
Potentiallymonitorssocial media channels during crises, reporting findings to the Director of Student Communications.
May supervise a team of student employees.
The Student Affairs operations team shares ownership ofour office's day-to-day operations and coverage. Time spent covering the front desk andassistingguests is ateamexpectation.
Required
Qualifications
Bachelor's degreein communications, marketing, business,journalismor related field
Excellent writing and editing skillsto produce compelling, error-free copy
At least oneyear ofprofessional work experiencemanaging social media for an organization or brand
Proven ability to tailor communication methods to a wide range of diverse subjects and audiences.Experience crafting engaging content.
A high levelofprofessionalism, discretion,adaptability,and collaborativeskills.
Important Note
: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet
ALL
required qualifications.
Preferred
Qualifications
Experience usingCRMs, such asSalesforceMarketing CloudandWord Press
Experience using social media analytics tools, such as Meta Business Suite, LaterSocial; and social media platforms,Instagramand LinkedIn
Graphic design experience, including Canva, Adobe Creative Cloud
Confidence using Microsoft 365 Suite, including Teams, OneNote, Outlook, SharePoint
Experience in a higher education setting or other complex organization
Work Hours
Full-time, 40 hours per week, Exempt
Monday - Friday, 8:00am - 5:00pm, 40 hours per week
Evenings and Weekend Work: As needed, but rare
Hybrid schedule (on-campus and remote) available for this position.
Travel: Rarely
Salary for Announcement
We anticipate the qualified candidate to be placed between $52,934 - $62,000. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Instructions to Apply
For full consideration, please submit the following documents:
Resume
Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position
Resume
Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position
3 professional references will be required of the finalist. One reference must be a prior supervisor.
This position will remain open until filled. Please apply byFebruary 20, 2026for consideration.
Official transcripts will be required of the candidate selected for hire.
If you are an Internal applicant, please apply via the Jobs Hub tab within the WorkDay Menu
Important Note
: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet
ALL
required qualifications.
Closing Date
Open Until Filled
Posting Representative
Carlos Alcala
Posting Representative Email
calcala1@msudenver.edu
Benefits
The University's benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as accessto a long-term disability (LTD) plan.Visit MSU Denver'sbenefits websiteto learn more.
For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf.
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at
totalrewards@msudenver.edu
.
Background Checks
Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our facult
