Dispatch Customer Service

TEKsystems • Rome, NY • 2d ago

Description

We are seeking a dedicated and reliable individual to join our Transport division. Our team values efficiency, reliability, and excellent customer service.

Job Description:

The Dispatcher will be responsible for a variety of clerical and data entry tasks, with some dispatching duties. The ideal candidate will be able to multitask effectively, maintain a courteous demeanor on the phone, and demonstrate reliability in attendance.

Key Responsibilities:

Perform data entry and clerical tasks accurately and efficiently.

Assist with dispatching duties as needed.

Handle phone calls courteously and professionally.

Utilize Microsoft Office for various tasks.

Send and manage information as required.

Enter information into our cloud-based trucking software (training will be provided).

Qualifications:

Proficiency in Microsoft Office (Word, Excel, Outlook).

Strong multitasking abilities.

Excellent phone etiquette and communication skills.

Reliable and punctual with a strong work ethic.

Willingness to learn and adapt to new software and procedures.

Previous experience in a similar role is a plus.

Skills

customer service, phone support, dispatch customer service, dispatch, data entry, office 365

Additional Skills & Qualifications

Truck drivers call in to accept routes and these individuals are in charge of documenting this and giving them the required information

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Rome, NY.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rome,NY.

Application Deadline

This position is anticipated to close on Feb 11, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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