Business Technology Enterprise Architect - QSR Industry - Commerce & Omni Channel Domain
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Business Technology Enterprise Architect - QSR Industry - Commerce & Omni Channel Domain
About the job you are considering:
QSR Industry Enterprise Architect (Business Technology Architect) is a strategic technology leader responsible for defining, designing, and governing the enterprise architecture that enables QSR operations and omni-channel commerce. This role partners closely with Digital, Restaurant Technology, Operations, Supply Chain, HR, Finance, Marketing and Security teams to ensure the enterprise ecosystem supports speed, scalability, efficiency, resilience, and best-in-class guest and team member experiences.
Expertise in combining digital (e-commerce, mobile, marketplaces) and physical (POS, in-store) commerce into a seamless customer journey. Ensures that buying, returns, loyalty, and promotions are consistent across channels to drive both growth and experience.
Your Role:
Managing Enterprise Architect (Business Technology Architect) - Design, deliver and manage complete enterprise architecture solutions, including capability-based roadmaps, target-state architectures, reference architectures, and governance. Demonstrate leadership across the architect community and show a passion for technology, business outcomes, and pragmatic execution.
Translates business outcomes (uptime, order accuracy, speed of service, brand trust, revenue protection) into reliability and observability architectural requirements.
Work as a stream lead at CIO/CTO level for an internal or external client. Lead Capgemini operations relating to market development and/or service delivery excellence.
Own enterprise architecture strategy and roadmap for QSR restaurant and digital ecosystems, aligned to business priorities, growth plans, and operational realities (speed of service, reliability, throughput).
Define architecture standards and governance including reference architectures, patterns, principles, and review processes to ensure scalable, secure, and resilient solutions. Proven ability to apply an architectural framework to an enterprise.
Establishes service reliability principles (availability, latency, scalability, resiliency) aligned to QSR operational realities such as peak hours, promotions, and regional variability.
Act as trusted advisor to CIO/CTO leaders, product owners, and operations executives; translate architecture decisions into business outcomes, risks, and trade-offs.
Lead vendor architecture assessments and RFP support including solution evaluation criteria, target-state alignment, and integration/security considerations
Job Description -
Your skills and experience
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).
12+ years in enterprise architecture, solution architecture, or technology leadership, ideally within QSR, retail, hospitality, or consumer-facing operational technology environments.
Demonstrated expertise across restaurant and commerce systems (POS, KDS, BOH, ordering, loyalty, payments, delivery integrations).
Experience with QSR Hardware including Kiosk, POS, Printers
Strong knowledge of cloud platforms (Azure/AWS/GCP), integration architectures, APIs, microservices, event-driven patterns, and data architecture.
Experience establishing architecture governance, standards, and roadmaps; ability to influence adoption across engineering and product teams.
Proven leadership of architecture teams or cross-functional technical initiatives across multiple workstreams.
Excellent communication, executive stakeholder management, and ability to connect technology choices to measurable business outcomes.
Ability to influence decision makers and drive delivery
The base compensation range for this role in the posted location is: $89,700- $199,600
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code: 412116
Posted on: Feb 6, 2026
Experience Level: Experienced Professionals
Contract Type: Permanent
Location:
Dallas, TX, US
Brand: Capgemini
Professional Community: Delivery Excellence
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
