Program Manager IV

TEKsystems • Plano, TX • 3h ago

Description

Overview:

Come join an Expert Network driving readiness for changes impacting our customer success expert ecosystem. Our AI-driven platform and network of the company experts include thousands of diverse and talented experts around the world who are skilled at using our products and in their professional disciplines as tax attorneys, credentialed tax/accounting experts, and bookkeepers. In this exciting role, you will collaborate across multiple teams and functions to enable awesome experiences and operational efficiencies.

As a Change Manager in the company's Expert Network, you will lead the work to ensure our experts are prepared and changes are implemented with excellence so that our teams can delight our customers. Successful candidates will have prior change management experience and are highly passionate about improving processes and collaborating across teams to drive change at scale, with high velocity and adoption.

Responsibilities

Manage a portfolio of initiatives and ensure appropriate readiness workstreams are identified, plans are developed and seamlessly executed to our "Definition of Done" standard, ensuring seamless adoption of changes and creating an excellent experience for experts amidst change

Assess risk across workstreams and drive appropriate mitigation efforts, prioritization, and tradeoffs, resulting in on-time releases with high adoption and no/minimal defects

Partner with product and communication teams to understand roadmaps and proactively communicate changes

Coordinate development and delivery of expert UAT, training, help content, and SOPs

Validate readiness, oversee release and evaluate how a change is performing, where there may be opportunities for improvement

Seek opportunities to continually optimize, including improving speed and clarity of how we deliver change and ensure planning and change practices are enduring and scalable

Partner, educate, roadshow and mentor others on change management best practices

Role model expert advocacy translates expert insights (quantitative and qualitative) into action for support readiness work from inception through post implementation

Additional Skills & Qualifications:

Bachelor's degree or equivalent; MBA a plus or equivalent experience

3-5 years of proven performance in change management

5-7+ years of program or project management experience

Proficient with Google Suite (documents, spreadsheets, presentations)

Excellent written and verbal and communication skills

Superb organizational skills and can demonstrate successful management of multiple projects at a time, delivering quality outcomes tied to business outcomes

Sought after strategic partner, able to build and nurture strong relations and influence broadly

Experienced in using AI for streamlining business tasks

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Plano, TX.

Pay and Benefits

The pay range for this position is $106.54 - $106.54/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 19, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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