Lead Product Manager - Identity

Uber • San Francisco, CA • 3h ago

About the Role

At Uber, identity is the cornerstone of trust and safety, essential to our platform's integrity and long-term success. As a Lead Product Manager for Identity Verification, you will lead a team of Product Managers to develop and scale world-class identity solutions that enhance security while ensuring seamless user experiences for hundreds of millions of users globally.

In this role, you will drive execution at scale, influence senior stakeholders, and mentor a high-performing team in a fast-paced, high-stakes environment. You'll leverage your deep product management expertise, strong leadership, and technical acumen to proactively combat evolving fraud tactics and fortify trust across Uber's ecosystem. You will own products like verification badges, earner onboarding verification, verification for restricted items such as alcohol etc.

About the Team

Uber is built on trust, and identity is at the core of ensuring a safe and secure platform. Our mission is to empower consumers and businesses to seamlessly create, access, manage, and verify their identity across Uber while enhancing marketplace trust and protecting against fraud and abuse. We are a highly collaborative, cross-functional team of product managers, engineers, data scientists, and analysts, working together to build and scale identity solutions that drive security, efficiency, and growth across Uber's ecosystem.

What You'll Do

Shape the long-term strategy, drive execution, and collaborate cross-functionally to combat fraud, enhance trust and optimize identity verification across all lines of business within Uber's ecosystem.

Lead and mentor a team of product managers, fostering a culture of ownership, impact, and continuous learning.

Deeply understand Uber's mission and strategies, as well as the objectives of partner teams and stakeholders, to align identity verification efforts with broader company goals.

Drive innovation and execution, leading cross-functional teams-including engineering, data science, legal, and operations-to develop new identity products and features that support Uber's global growth while enhancing platform security.

Challenge teams to think boldly and creatively, ensuring that ideas are transformed into concrete products and execution plans.

Set clear qualitative objectives and quantitative goals, measuring success through data insights, customer research, and product intuition.

Be highly truth-seeking, soliciting critical feedback, leveraging market insights, and iterating to improve identity verification processes continuously.

Communicate product plans, benefits, and results effectively to executives, product teams, and other stakeholders across Uber, driving alignment and momentum.

What You'll Need

Domain expertise in risk, identity verification, security, trust and safety or similar focus.

An undergraduate degree in engineering or similar technical domain. Master degree preferred.

Phenomenal track record of working with engineering, analytics and design teams, with proven examples to prioritize work across the team.

Strong written and verbal interpersonal skills with a confirmed ability to influence partners.

Demonstrated experience using data and analytical abilities to help solve problems and make decisions.

Proven ability to develop deep customer empathy and articulate customer problems.

Minimum 3 years of experience, leading a team of product managers.

10+ years of experience, delivering highly successful products in world class technical organizations

Bonus Points If

Strong technical fluency and comfort in discussing technology concepts.

MBA or equivalent business insight.

For San Francisco, CA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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