Details
Department: Market Technology Team
Schedule: Monday - Friday, 8 hour shift
Location: Chicago, Illinois (Hybrid with rotating on call schedule)
Salary: $115,752.00 - $161,351.40 per year
Benefits
Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more
Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
Responsibilities
Responsibilities:
Coordinates and drives business relationships with key internal partners and significant external partners
Serves on ministry governance councils as a technology partner and advisor
Is a consultative partner to the leaders in ministry on all technology topics and articulates short and long term trade-offs on technology decisions
Partners with Ministry Market leadership and IT stakeholders to align technology to help achieve Ascension's goals
Works with customers to understand and explain business and technical issues, respond to user problems, explain new technologies, and present deliverables
Promotes new solutions, methods to improve business processes, efficiency and effectiveness or value delivered to customers
Partners in technology roadmap development with operational business partners and works across Ascension Technologies to help enable solutions
Provides executive reporting for account portfolios and helps support IT vetting and prioritization processes for demand management
Brokers prioritization and delivery commitment based on capacity and business value to the organization
Manages intake process from identification of business issue/idea to project initiation/rejection
Initiates and leads teams through change by communicating a compelling case for change
Oversees activities for assigned ministry and orchestrates delivery through to a high standard and customer satisfaction.
Ensures user/management involvement at appropriate milestones
Facilitates resolution to usability/performance issues which impact performance and owns collaboration with care team and business leaders during critical events
Facilitates support across AT during a crisis.
Contributes to project plans, RFP's and RFI's.
Helps formulate project scope and objectives
Advises and guides business partners and impacted associates for processes related to technical assessments, contracting, sourcing, and technology delivery.
Represents business partners at CAB meetings
Business and Technical Acumen:
Makes sound decisions and takes initiative and accountability for the accuracy of information in the preparation and presentation of detailed proposals
Proactively resolves complex, non-routine problems and issues
Understands business needs, identifies inefficiencies in processes and proposes technology solutions for improvement
Works across multiple functional areas with a clear ability to understand operational and executive level needs
Demonstrates high ethical standards and fosters trust
Demonstrates knowledge of and experience with software tools to create, edit, and analyze complex projects, and presentations
Understands Agile project delivery, application development, and Healthcare applications
Requirements
Education:
High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Additional Preferences
Healthcare technology experience
Why Join Our Team
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRightsSp6.12.pdf) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify Statement
Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.
