Business Banking Specialist

Commerce Bank • United States, United States • 15h ago

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range

Hourly: $26.00 - $35.80 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to provide support to a team of commercial calling officers and portfolio managers that service diverse and complex commercial relationships. The position will also interact with customers on a daily basis regarding service and support issues with a resulting high level of customer satisfaction.

Essential Functions

Serve as primary contact for loan portfolio issues and provide support to middle and upper level department colleagues

Contact customers, resolve account issues, and process paydowns/advances

Assist with the preparation of closing documentation, including complex and legally prepared documents

Coordinate new openings, overdrafts, and wire transfers for Account Officers

Review documentation exceptions for assigned Officers

Contact customers to receive updated financial information

Assist in the preparation of Loan Committee materials and other management reports

Maintain routine customer correspondence, filing and other departmental documentation

Assist with identifying and referring cross-selling opportunities

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Strong loan documentation knowledge

Ability to maintain confidentiality

Excellent customer service skills

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate proficiency with Microsoft Word, Excel and Outlook

Education & Experience

Associate's degree or equivalent combination of education and experience required

2+ years banking experience required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

**Level of role is determined by knowledge, experience, skills, abilities, and education

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

Location: Remote, Cincinnati, Ohio 45201

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes' Best Midsized Employers, Forbes' Best Employers for Women, and Korn Ferry's Engaged Performance Award. You'll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.

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