Req ID: RQ214345
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: Other
Job Family: Software Engineering
Skills:
Application Production Support,Java Spring,Java Tools,Scrum Methodology,Technical Product Support
Experience:
7 + years of related experience
Job Description:
GDIT has an opportunity for a dynamic and collaborative candidate to join our team supporting the Administrative Office of the US Courts (AOUSC) Product Development Office (PDO) under the Department of Chief Information Officer (DCIO) in Washington, DC.
GDIT provides full software development lifecycle support for a variety of highly complex business critical systems, including COTS and customized solutions. Our support includes program and project management, business requirements analysis, solutions architecture, and software engineering within the AO to deliver systems for the Case Management and Electronic Case Filing (CM/ECF) Portfolio, the Probation and Pretrial Services (PPS) Portfolio, and the National Applications Portfolio. The systems support service officers, judges, and other stakeholders with the automated functionality needed to perform the administration of justice and court services to the United States Courts across the nation.
Responsibilities:
Manage day-to-day operations of the production support team (Tier 2 and Tier 3)
Work with the customer project manager to develop production support schedule for weekend and evening support
Collaborate with US Court's National Support Desk (NSD) for channeling and prioritizing critical issues for the T2/T3 team
Organize and facilitate SCRUM ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews/Demos, and Retrospectives
Analyze internal business processes and methodologies to recommend process engineering/re-engineering for efficient operation, growth and transformation
Maintain JIRA and other information radiators for the teams
Enable team to become self-organizing and self-managing to achieve its goals
Motivate teams to perform and ensure team members are collectively responsible for all aspects of production support work (root cause analysis, development, testing, documentation, etc.)
Identify, address, and communicate project risks, dependencies, and team impediments
Ensure the team's "definition of done" is well defined on the story, sprint, and release levels
Facilitate productivity through discussion, decision making, and conflict resolution
Shield the team from external interferences
Assist with internal and external communication, and improving transparency
Build a trusting and safe environment where problems can be raised with an emphasis on problem solving
Coach a continuous improvement mindset and recommend adjustments to established delivery practices
Establish and maintain strong working relationships with all stakeholders, including customers
Required Qualifications and Competencies:
Bachelor's degree plus at least five years (5+) of experience in Agile development environment.
Ability to be on call during evening and weekends
Experience in supporting Java based applications in production.
Excellent written and oral communication and customer service skills
Ability to manage multiple projects and work rapidly in a high tempo environment that often requires multitasking.
Ability to create, sustain, and enhance fostering team dynamics and collaboration.
Certified Scrum Master (CSM) or Agile Certified Scrum Master (PMI-ACP).
Project Management Professional Certification (PMP).
Energetic, goal oriented, proactive, innovative, hardworking, and patient.
Optional:
Working experience in federal or state courts is a plus
The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
