Information Technology Generalist Administrator 2
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Information Technology Generalist Administrator 2
Salary
$88,235.00 - $134,162.00 Annually
Location
Dauphin County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CSSC-2026-40627-01545
Department
Executive Offices
Division
EX OA C&E ITDC Dta Mgmt & Anly
Opening Date
02/04/2026
Closing Date
2/18/2026 11:59 PM Eastern
Job Code
01545
Position Number
00275544
Union
Non Union
Bargaining Unit
A3
Pay Group
ST10
Bureau / Division Code
00812260
Bureau / Division
EX OA C&E ITDC Dta Mgmt & Anlytcs Div
Worksite Address
400 Market Street
City
Harrisburg, Pennsylvania
Zip Code
17110
Contact Name
Rob Konowitch
Contact Email
ra-depjobs@pa.gov
Description
Benefits
Questions
THE POSITION
Are you a seasoned information technology (IT) professional who excels in multi-tasking, prioritization, and mentoring? The Office of Administration is seeking a highly motivated candidate to join the team as an Information Technology Generalist Administrator 2 and provide guidance and support to the Conservation and Environment Delivery Center (CEDC) . This is an exciting leadership role in which you will process and analyze data and departmental information to assist in agency planning, performance measurement, and action plans. Share your talent and expertise and apply today!
DESCRIPTION OF WORK
As an Information Technology Generalist Administrator 2, you will serve as the section chief for business intelligence, analytics and reporting. You will manage team members in the CEDC organization to strategically integrate, analyze, and process departmental information. Data is from various internal and external automated information systems that can be used for management decision making for agency planning, performance measurement, and action plans. You will m anage tools and techniques to transform raw data into useful information for the businesses served, ensuring that reported data is accurate and reliable. In addition, you will participate in identifying and implementing clear policies for maintenance, access, and release of department information in accordance with set laws and regulations.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00275544) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 7:15 AM to 3:15 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Information Technology Generalist Administrator 1, Senior Applications Developer, Database Administrator 1, Data Administrator 1, Information Security Specialist 2, or Network Administrator 1 (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration);or
Four years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate's degree in any information technology field;or
Six years of information technology experience that includes three years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
Two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field;or
An equivalent combination of experience and training.
Other Requirements:
This particular position also requires one or more years of full-time professional experience developing reports with Microsoft Power BI either using the on premise and/or cloud version.
This particular position also requires one or more years of full-time professional experience developing applications and/or reports with Oracle databases as a data source.
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Selective Criteria: Do you possess one or more years of full-time professional experience developing reports with Microsoft Power BI either using the on premise and/or cloud version?
Yes
No
02
If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The specific duties you performed related to your experience with developing reports with Microsoft Power BI either using the on premise and/or cloud version
Your level of responsibility
03
Selective Criteria: Do you possess one or more years of full-time professional experience developing applications and/or reports with Oracle databases as a data source?
Yes
No
04
If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The specific duties you performed related to your experience with developing applications and/or reports with Oracle databases as a data source
Your level of responsibility
05
Have you been employed by the Commonwealth of Pennsylvania as a(n) Information Technology Generalist Administrator 1, Senior Applications Developer, Database Administrator 1, Data Administrator 1, Information Security Specialist 2, or Network Administrator 1 for one or more years full-time? (
Yes
No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
07
How many years of full-time technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services do you possess?
2 or more years
1 to less than 2 years
Less than 1 year
No experience
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
09
Do you possess graduate education in an Information Technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org/"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
A conferred master's degree
30 credits or more
15 credits but less than 30 credits
Some graduate coursework
No coursework
10
CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
11
WORK BEHAVIOR 1 - DEVELOPING STANDARDS, POLICIES, AND PROCEDURES
Develops and implements policies, plans, and standards related to data analytics, data warehousing, business intelligence design, data presentation, and quality assurance. Develops and approves standards related to security mechanisms and disaster recovery.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience DEVELOPING data analytics and data warehousing standards, policies, or procedures. I was also responsible for IMPLEMENTING changes to these standards, policies, or procedures.
B. I have experience IMPLEMENTING data analytics and data warehousing standards, policies, or procedures. I PROVIDED FEEDBACK AND RECOMMENDATIONS for changes to these standards, policies, or procedures.
C. I have experience developing or implementing standards, policies, or procedures NOT related to data warehousing.
D. I have successfully completed college-level coursework related to policy development.
E. I have NO experience or coursework related to this work behavior.
12
Describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, @type N/A in the text box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to developing and/or implementing standards, policies, and procedures.
The @types of standards, policies, and procedures you developed and/or implemented.
Your level of responsibility.
13
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
14
WORK BEHAVIOR 2 - DATA WAREHOUSE DESIGN
Designs and implements data warehouse structures or system architecture. Plans and implements expansions, reorganizations, or conversions. Recommends and justifies hardware and software upgrades and enhancements to ensure optimal performance.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience DESIGNING AND IMPLEMENTING data warehouse structures or system architecture. I was responsible for recommending and justifying hardware and software upgrades and enhancements as needed.
B. I have experience IMPLEMENTING data warehouse structures or system architecture. I was responsible for recommending and justifying hardware and software upgrades and enhancements as needed.
C. I have successfully completed college-level coursework related to data warehousing.
D. I have NO experience or coursework related to this work behavior.
15
Describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, @type N/A in the text box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to data warehouse design and implementation.
Your level of responsibility.
16
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
17
WORK BEHAVIOR 3 - ETL LOGIC DEVELOPMENT
Develops and implements the logic for ETL (extract, transform, and load) functions for identifying and cleansing data. Tests the logic to ensure proper execution. Enforces quality assurance procedures associated with data analytics processes.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience developing AND implementing ETL logic. I was responsible for testing the logic to ensure proper execution.
B. I have experience developing OR implementing ETL logic. I was responsible for testing the logic to ensure proper execution.
C. I have experience testing ETL logic to ensure proper execution.
D. I have successfully completed college-level coursework related to data integration.
E. I have NO experience or coursework related to this work behavior.
18
Describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, @type N/A in the text box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to ETL logic development.
Your level of responsibility.
19
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
20
WORK BEHAVIOR 4 - DATA ANALYTICS DESIGN
Designs or customizes and implements data analytics solutions utilizing tools such as PowerBI, Alteryx, Tableau, and SSIS/SSRS. Evaluates solution architecture to ensure alignment with established standards, policies, and procedures.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience designing or customizing AND implementing data analytics solutions. I was responsible for evaluating solution architecture to ensure alignment with established standards, policies, and procedures.
B. I have experience IMPLEMENTING data analytics solutions. I was responsible for evaluating solution architecture to ensure alignment with established standards, policies, and procedures.
C. I have successfully completed college-level coursework related to data analytics, business analytics, or data science.
D. I have NO experience or coursework related to this work behavior.
21
Describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, @type N/A in the text box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to data analytics design and implementation.
Your level of responsibility.
22
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
23
WORK BEHAVIOR 5 - TECHNICAL ASSISTANCE
Troubleshoots and resolves user or system issues. Responds to escalated incidents by diagnosing and troubleshooting issues and works with end users and service providers to resolve issues. Provides guidance to lower level staff in diagnosing, troubleshooting, and resolving user issues and provides technical solutions to issues or requests based on best practices.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience troubleshooting and resolving user or system issues. I was responsible for resolving all levels of technical questions and issues. I was the escalation point for complex issues referred by lower-level technicians.
B. I have experience troubleshooting and resolving user or system issues. I was responsible for resolving routine questions and issues but referred more complex technical issues to a higher-level technician for resolution.
C. I have successfully completed college-level coursework related to information technology troubleshooting.
D. I have NO experience or coursework related to this work behavior.
24
Describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, @type N/A in the text box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to the technical assistance you provided.
Your level of responsibility.
25
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
26
WORK BEHAVIOR 6 - SUPERVISION
Supervises staff by assigning work and establishing priorities and timeframes for completion. Reviews employee performance and prepares evaluation reports. Interviews prospective employees and recommends selection. Receives and resolves grievances and complaints and counsels employees when necessary. Provides guidance to staff on complex issues and approves or denies leave requests. Identifies training needs and provides training to staff.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience SUPERVISING subordinate staff. I have interviewed and hired staff, rated work performance, established priorities, counseled employees, identified training needs, and approved leave.
B. I have experience as a LEAD WORKER OR SENIOR STAFF MEMBER. I have provided training to newly hired staff, reviewed their work, or served as a team or group leader, but I was NOT responsible for employee performance reviews or discipline.
C. I have completed supervisory training.
D. I have NO experience or training related to this work behavior.
27
Describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below. If you claimed you have no work experience related to this work behavior, @type N/A in the text box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to supervision or lead work.
Your level of responsibility.
28
If you have selected the level of performance pertaining to training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
