Business Analyst II - Bank Operations

Commerce Bank • Kansas City, MO • 2h ago

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range

Hourly: $30.55 - $46.40 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to partner with business process owners to understand and document processes, as well as identify and design automation solutions.

Essential Functions

Plan and lead Agile discovery meetings with business process owners and developers

Work with business process owner to observe processes to analyze steps, interdependencies, and required applications

Think creatively to identify opportunities, non-technical or technical solutions, while completing and refining the cost benefit analysis

Create feasible action plans for the solutions to be implemented

Create automation design documents and validate with business process owners

Document existing and changing requirements while influencing for the optimal solution

Improve existing processes with either non-technical or technical solutions

Obtain required test data; plan and validate functional & quality assurance testing

Collaborate with project stakeholders for test scripts, QA, and deployment

Develop and perform rigorous User Acceptance Testing, in conjunction with process owners and project team

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Intermediate knowledge of business analysis, including how to utilize flow charts

Ability to work with a range of technologies including RPA, OCR, and eSignature platforms

Ability to liaise between developers and process owners to identify and design automations

Strong problem-solving and logic-based reasoning skills

Ability to produce clear and concise documentation

Ability to work in an agile environment

Ability to conduct interviews and build relationships across business, functions, and IT stakeholders

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Visio, Excel, Teams and Outlook

Education & Experience

Bachelor's degree in Information Technology, Business, Math, Engineering, Marketing, or related field or equivalent combination of education and experience required

3+ years experience in process evaluation, deconstruction and improvement, and experience in IT solutioning, test planning, test execution, and remediation required

Interest or experience in RPA technology preferred

Six Sigma Green Belt certification preferred

*Hybrid Schedule: In office 2 days per week

**Level of role is determined by knowledge, experience, skills, abilities, and education

LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes' Best Midsized Employers, Forbes' Best Employers for Women, and Korn Ferry's Engaged Performance Award. You'll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.

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