3 (16) Relationship Manager

ADP • Salem, NH • 5h ago

Position Summary

We are seeking a 3(16) Relationship Manager to serve as the primary point of contact for our Third Party Administrators (TPAs) and 3(16) fiduciary partners. This role is critical to ensuring smooth plan administration, accurate compliance support, and strong working relationships with our external partners. The ideal candidate has hands-on experience with Form 5500 filings, non-discrimination testing, and correction methodologies, and enjoys being the "go-to" problem solver.

Key Responsibilities

Act as the main liaison between the company and assigned TPAs and 3(16) fiduciary partners

Support plan administration workflows, ensuring timely and accurate coordination with external partners

Provide subject-matter support related to:

Form 5500 preparation, review, and filing processes

Non-discrimination testing (ADP/ACP, coverage, top-heavy, etc.)

Correction methods for failed tests (e.g., refunds, QNECs, recharacterizations)

Assist TPAs and internal teams with product-related questions, operational issues, and compliance escalations

Monitor deadlines and follow up proactively to prevent compliance or filing delays

Identify trends or recurring issues and work with internal stakeholders to improve processes and documentation

Maintain clear records of communications, issues, and resolutions

Contribute to training materials, partner documentation, and process improvements as needed

Qualifications & Experience

3+ years of experience in retirement plan administration, TPA support, recordkeeping, or a related role

Knowledge of:

Form 5500 filing requirements and timelines

Non-discrimination testing rules and correction methods

ERISA and qualified retirement plan fundamentals

Experience working directly with TPAs, advisors, or 3(16) fiduciary service providers

Prior client-facing or relationship management experience

Ability to explain complex compliance topics clearly to both technical and non-technical audiences

Highly organized with strong attention to detail and deadline management

Comfortable managing multiple partners and priorities simultaneously

A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR

Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Preferred Qualifications

Familiarity with EFAST2 and common TPA systems

Exposure to operational compliance corrections and IRS/DOL programs

Skills & Competencies

Strong communication and relationship-building skills

Analytical mindset with practical problem-solving ability

Collaborative, service-oriented approach

Ability to work independently while coordinating across teams

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $47,400.00 - USD $96,300.00 / Year

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

ADP

Go to Apply

Share this job

Similar Jobs

Operations Manager

CVS Health • Burlington, MA • 9min ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

9min ago

Go to Apply

Account Based Marketing Manager

Broadcom • Burlington, MA • 6h ago

Management & Administrative

Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you app...

6h ago

Go to Apply

Materials Management Supervisor

State of Massachusetts • Tewksbury, MA • 7h ago

Management & Administrative

Tewksbury Hospital, under the Massachusetts Department of Public Health (DPH), is seeking aMaterials Management Supervisorto guide the daily operations of the Materials Management Department, ensuring the seamless availa...

7h ago

Go to Apply

Office Support Specialist I

State of Massachusetts • Tewksbury, MA • 7h ago

Management & Administrative

Tewksbury Hospital, part of the Massachusetts Department of Public Health (DPH), is seeking a dynamicFacilities Office Support Specialist. This role is an essential part of keeping a complex healthcare facility running s...

7h ago

Go to Apply

Service Technician with Gasfitter's License - Starting Pay $30 to $45 Per Hour - Atkinson, NH

Palmer Gas & Oil • Nashua, NH • 11h ago

Management & Administrative Sponsored

P almer Gas & Oil is looking to hire a Propane and Oil Service Technician to join their growing team! Starting Pay $30 - $45 Per Hour Must Be An Experienced Technician with a gasfitter's license. One year certi...

11h ago

Go to Apply

Account Manager

HUB International • Wilmington, MA • 12h ago

Management & Administrative

About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers acces...

12h ago

Go to Apply

Supply Chain Manager

Tecomet • Wilmington, MA • 13h ago

Management & Administrative

238 Wilmington, MA, USA Position Type Full-time Salaried/Hourly Salaried Travel Requirements none Job Description Manager, Supply Chain Position Summary The objective of the Supply Chain Manager is to establish an effici...

13h ago

Go to Apply

Signal Processing and Prototyping for RF Systems

MIT Lincoln Laboratory • Lexington, MA • 13h ago

Management & Administrative

The Advanced Undersea Systems and Technology Group develops innovative technology for U.S. undersea and counter-undersea systems. Our focus areas include acoustic and non-acoustic sensing, advanced signal processing, art...

13h ago

Go to Apply

Department Manager

The MITRE Corporation • Bedford, MA • 18h ago

Management & Administrative

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-t...

18h ago

Go to Apply

Operations Management Trainee

Ryder System • Manchester, NH • 1d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : IGNITE the leader within you At Ryder , we just don't move goods, we move car...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.