Manager, Outside Sales

WM • San Juan, PR • 2h ago

I. Job Summary

Maintains and generates profitable revenue by leading a team of sales and account management representatives. Assists in developing and executing the Area's Sales and Marketing Plan in order to improve revenue quality through price and service decisions. This includes executing strategies to grow market share, acquire new business, and expand WM's presence within assigned territories. This is a management position. Placement into or advancement to this position is dependent upon individual performance, local market conditions and/or district's requirements. This position is eligible to participate in sales incentive and recognition programs upon successful completion of training prerequisites and Area management approval.

II. Essential Duties and Responsibilities

Leads the Area's new business development efforts by directing and supporting SAEs in prospecting, competitive takeaways, and market share growth; assigns new business targets and ensures consistent field execution.

Drives the Area's growth strategy by reinforcing disciplined prospecting, cross selling, and pipeline development practices; partners with Sales and Retention teams to ensure alignment between acquisition and retention priorities.

Demonstrates outstanding management and customer service skills to motivate team members and affect a loyal customer base.

Establishes and maintains a high level of customer satisfaction on all transactions with existing customers. Communicates to and works with the Area Management Team to help resolve unique customer issues.

Supervises activities of the Sales Department. Ensures team members meet or exceed call activity, proactive retention, pricing improvement, service upgrades, and service agreement conversion goals. Also ensure SAEs meet or exceed new business acquisition, prospecting activity, and cross-selling expectations.

Maintains an ongoing training, coaching and mentoring program in order to develop the skills of retention personnel. Provides field-based coaching to SAEs to strengthen hunting behaviors, competitive positioning, and pipeline development.

Works with the Area Sales Manager to communicate and effectively manage the Area's price increase strategies including meeting price increase goals.

Effectively manages, maintains and ensures the use of WM sales tools (i.e. Proposal Program, Customer Database, Pricing Tools, etc.). Ensure SAEs leverage these tools to support prospecting, lead generation, and new business proposals.

Analyzes lost business trends and recommends corrective actions. Analyzes competitive activity and identifies opportunities for market share growth.

Provides expert industry knowledge and interpretation of regulations to retention team and customers.

Regularly meets with customer executives to ensure client needs are being met and expectations are exceeded. Also participates in field rides and prospect meetings to support new business development and strengthen customer acquisition efforts.

Interviews and recruits qualified candidates for open SAE positions as needed.

III. Qualifications

A. Required Qualifications

Bachelor's Degree (accredited) or in lieu of degree,

High School Diploma or GED (accredited) and five (5) years of business-to-business sales

5 years relevant work experience (in addition to the education requirement)

B. Preferred Qualifications

IV. Physical Requirements

This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

Customer Service Representative

Adecco US, Inc. • San Juan, PR • 6h ago

Management & Administrative

Adecco is hiring immediately for entry level Customer Service Representatives with United Healthcare in San Juan, PR. Weekly pay starting at $13.00 - $13.50 per hour depending on experience and competitive benefits with...

6h ago

Go to Apply

Purchasing Agent

Veterans Affairs, Veterans Health Administration • San Juan, PR • 8h ago

Management & Administrative

Summary The position serves as a Purchasing Agent for the Logistics Service at the Veteran Affairs Health Care System and catchment area in San Juan, PR. The Purchasing Agent primarily performs work to acquire supplies,...

8h ago

Go to Apply

Product Operations Manager, GTM Operations - Life Sciences

Oracle • San Juan, PR • 19h ago

Management & Administrative

Job Description Oracle Health & Life Sciences Operations organization is hiring a Product Operations Manager to lead the end-to-end planning, approval, launch, and adoption of population health products and features...

19h ago

Go to Apply

Senior Technical Program Manager

Oracle • San Juan, PR • 2d ago

Management & Administrative

Job Description OCI (Oracle Cloud Infrastructure) Region Build Organization is currently in need of a Technical Program Manager (TPM) to join our fast-growing team. Technical Program Managers (TPM) rely on their mastery...

2d ago

Go to Apply

Air Traffic Control Specialist (Traffic Management Coordinator)

Federal Aviation Administration • San Juan, PR • 3d ago

Management & Administrative

Summary Serves as a Traffic Management Coordinator in a Terminal or En Route facility and is responsible for ensuring that efficient and effective traffic management is maintained. Responsibilities Ensures that traffic m...

3d ago

Go to Apply

Customer Service Associate

Walgreens • Vega Alta, PR • 3d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3d ago

Go to Apply

Supply Chain Manager

Mentor Technical Group • Juncos, PR • 3d ago

Management & Administrative

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowle...

3d ago

Go to Apply

Supply Chain Manager

Kelly Services • Juncos, PR • 3d ago

Management & Administrative

At Kelly ®Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. How about this one? We're seeking a Supply Chain Manager to work with one of out top biot...

3d ago

Go to Apply

Senior Manager of Data Center Mechanical Engineering

Oracle • San Juan, PR • 3d ago

Management & Administrative

Job Description Essential Job Functions Oversee the conceptualization and development of data center designs, ensuring they align with Oracle's strategic objectives and goals. In most cases this is accomplished by workin...

3d ago

Go to Apply

Senior Manager, Power Generation Operations

Oracle • San Juan, PR • 3d ago

Management & Administrative

Job Description Job Summary We are seeking an experienced Senior Manager of Power Generation Operations to lead the operation and maintenance of primary and secondary on-site power generation systems supporting U.S. data...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.