Back to Jobs search

BMV Customer Service Representative 2

State of Indiana • Mishawaka, IN • 3h ago

Date Posted: Feb 3, 2026

Requisition ID: 471892

Location:

Mishawaka, IN, US, 46545

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

Invest in our employees

Engage our customers

Provide sustainable systems

Embrace product innovation

Role Overview:

Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers.

This position will serve at the Mishawaka, Indiana, BMV Branch Office. Branch hours are :

Sunday: Closed

Monday: Closed

Tuesday: 9:00 am - 6:30 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: 9:00 am - 12:30 pm

Salary :

The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience.

Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Administer skills tests and evaluate driving skills.

Assist customers with vehicle/watercraft titles and registration needs.

Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.

Attend training classes and/or take certification tests as required.

Maintain privacy of customer and all related records.

Substitute for Customer Service Representatives as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

You must meet the following requirement to be considered for employment:

High school diploma or equivalent.

Must be 21 years of age or older.

Must possess a valid driver's license for at least the preceding 12 month period.

Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury.

Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.

Customer service experience.

Ability to relate tactfully, but decisively to all @types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience.

Must be familiar with the operations of all @types of motor vehicles.

Working knowledge of Indiana driving laws.

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Administrative Assistant/Office Secretary

South Bend Empowerment Zone • South Bend, IN • 1d ago

Management & Administrative

Job Details Job ID: 5519520 Job Description Position Title: Administrative Assistant/Office Secretary Starting Pay: Contract Length: 10.5 Months Position Summary: Assist and serve the primary center community under the d...

1d ago

Go to Apply

Security Officer (Seasonal) - Embassy Suites South Bend

Hilton • South Bend, IN • 3d ago

Management & Administrative

The Embassy Suites by Hilton South Bend at Notre Dame is seeking a Temporary Security Officer to support the safety and security of our guests, team members, and property during our busy youth sports season. Our 164-room...

3d ago

Go to Apply

Customer Service Representative

U-Haul • South Bend, IN • 5d ago

Management & Administrative

Location: 3410 Western Ave, South Bend, Indiana 46619 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service R...

5d ago

Go to Apply

Customer Service Representative

U-Haul • Mishawaka, IN • 6d ago

Management & Administrative

Location: 5510 Shaughn St, Mishawaka, Indiana 46545 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Rep...

6d ago

Go to Apply

Data Center Logistics Tech, DCC Communities

Amazon • New Carlisle, IN • 1w ago

Management & Administrative

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers an...

1w ago

Go to Apply

Operations/Service Manager III

Burlington • Mishawaka, IN • 1w ago

Management & Administrative

Position Overview Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who woul...

1w ago

Go to Apply

Manager Trainee

Menards, Inc. • Elkhart, IN • 2w ago

Management & Administrative

Manager Trainee Job#:404322 Location:ELKHART, IN Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per hour o...

2w ago

Go to Apply

Lead Fleet Services

Ervin Cable • Elkhart, IN • 2w ago

Management & Administrative

Discover a more connected career A successful Fleet Services Lead shall assist with administration of vehicle operation program to determine areas for increased training and emphasis on accident prevention; collects stat...

2w ago

Go to Apply

Cash Office Associate

SpartanNash • South Bend, IN • 2w ago

Management & Administrative

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain...

2w ago

Go to Apply

Product, Operations & Enablement Manager

Ace Hardware • South Bend, IN • 2w ago

Management & Administrative

About RedVest Media At RedVest Media-Ace Hardware's retail media network-we are The Helpful Network . We exist to deliver meaningful value to the brands who advertise with us and to the local Ace retailers who serve thei...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.