Levy Sector
Position Title: Restaurant Supervisor (Seasonal, approx. 7/3/26-9/7/26)
Pay Rate : $25/hr
Location: Saratoga Racetrack - 267 Union Ave. Saratoga Springs, NY 12866
Will be assigned in any of our premium dining, reserved ticket restaurants, and hospitality spaces across the track such as Turf Terrace, Club Terrace, The Porch, Box Seats, Michelob Ultra Stretch, Miller Time FourStarDave Sports Bar, Mionetto EasyGoer, and Casamigos Spa Verandas.
https://www.nyra.com/saratoga/tickets/reserved-seating/
https://www.nyra.com/saratoga/tickets/dining/
https://www.nyra.com/saratoga/tickets/group-hospitality/
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
About The Team + Location
Saratoga Racecourse opened in 1864, and is often considered to be the oldest major sporting venue of any kind in the U.S. Serving up our signature Saratoga Sunrise's and Belmont Jewel's, Levy has been the proud Food and Beverage partner since 2020. Every day - as our CEO Andy Lansing states - we strive to elevate the hospitality experience, honor tradition, and set the bar within and outside the racing world. Join our team and be apart of our story for the exciting 2026 Season!
Qualifications
Ability to speak, read, and write in English.
Ability to work independently with minimal supervision.
Ability to remain focused in a loud and busy environment.
Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
Exposure to heat, steam, and cold temperatures within the kitchen environment.
Ability to lift, push, pull, and carry up to 50 lbs.
Ability to bend, stoop, and kneel as needed.
Relevant leadership experience in food & beverage preferred (minimum one year leadership experience preferred).
Approachable, dependable, organized, and comfortable making decisions in real time.
Has a willingness to learn and asks questions
Is comfortable operating in a loud, high-volume atmosphere
Is able to work alone and on a team
Has strong organization and leadership skills
Treats all guests and team members kindly and fairly, and carries themselves with top-notch communication skills
Is someone with heart and hustle - and recognizes there is no small parts or roles. What we do isn't easy; each team member is important and we succeed as a team!
Job Summary
Provide the first level of on-the-floor leadership for Premium food and beverage operations. This is a hands-on position focused on service execution, team coaching, guest recovery, and maintaining Levy/NYRA standards throughout the event.
Key Responsibilities
Lead day-to-day service execution and coach Servers, Runners, and Bussers through pre-shift and live service.
Monitor guest experience in the space, address concerns quickly, and escalate to management when needed.
Confirm yours and your teams' compliance with Levy standards, policies, and procedures.
Verify compliance with safety/sanitation requirements; sign off on cleaning procedures as assigned.
Track and report breakage/spoilage (glassware, plates, product) and support inventory processes, including periodic counts.
Coordinate with BOH/culinary leadership to align timing, presentation, and quantities with operational needs and BEOs when applicable.
Complete event recap/paperwork and communicate key notes to leadership after service.
Check in and check out staff - record if/when breaks are taken and report attendance issues to manager (Late, No Call No Show, Requests to Leave Early).
Develop positive rapport with guests, verify they are receiving premium service, and gauge overall satisfaction. Manage complaints as they arise and providing conflict resolution, partnering with manager as needed.
Review menu and other production needs to oversee and manage daily functions. Maintain in-depth knowledge of complete menu and products on hand during event, and report any issues to manager.
Maintaining inventory, ensuring the location is properly stocked with necessary items, and reporting any needs to manager to gather missing items. Monitor stock levels, request replenishment, and ensure proper storage and organization. Assist the Premium Department with administrative work including monthly inventory - will involve daily inventory management (proper storage of all food and beverage stock, timely submission of accurate requisitions, tracking waste, and conducting inventory counts)
Tips for Success
Possess a basic of understanding of all positions within the space, and hold team members accountable to their job duties while ensuring thorough and efficient completion of tasks.
Ensure preparedness to answer team member questions about their tasks, position, expectations and basic business information. Maintain a calm, solutions-first approach during peak volume.
Maintain a positive attitude toward guests, team members, managers and other supervisors. Advocate for positive work culture and team morale.
Understand BEOs and how to set up within BEO guidelines
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Levy.pdf) or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Levy.pdf
