BEC - ATM Channel Operational Support

Wells Fargo • Charlotte, NC • 10h ago

About this role:

Wells Fargo is seeking a Business Execution Consultant to help ensure the stability, accuracy, and compliance of ATM operations. In this role, you will oversee key remediation workstreams, execute essential programming updates, support project delivery, and coordinate activities tied to the third-party ATM program. This position plays a critical role in maintaining operational continuity, strengthening the risk and control environment, and driving the timely implementation of updates that protect the customer experience and meet regulatory expectations.

In this role, you will:

Lead critical remediation initiatives that strengthen the stability, accuracy, and compliance of ATM operations.

Manage required programming updates and ensure timely implementation of changes that protect the customer experience and meet regulatory expectations.

Coordinate operational activities tied to the third-party ATM program, including vendor interactions, issue resolution, and case management.

Support project delivery by organizing workflows, tracking progress, and partnering with cross-functional teams to remove obstacles and maintain momentum.

Provide operational and analytical support across a range of functions, including asset management, controls, and compliance-related tasks.

Build strong relationships with business partners and leaders across a matrixed environment, ensuring alignment, collaboration, and effective communication.

Contribute to a continually improving risk and control environment by identifying gaps, recommending solutions, and following through on remediation efforts.

Adapt quickly to shifting priorities and take ownership of workstreams that require both precision and agility.

Required Qualifications:

2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Strong ability to manage high workloads and competing demands, including thriving in a fast-paced environment, prioritizing effectively, and maintaining quality under sustained volume and pressure.

Exceptional time management skills with the ability to meet deadlines while navigating shifting priorities.

Proven project management, vendor management, and research capabilities, including experience managing issue cases and facilitating timely resolution.

Skilled in building partnerships and consulting with leadership, with the ability to influence successfully across a matrixed organization and collaborate with stakeholders at all levels.

Strategic and analytical thinker who can see the broader operational picture, develop clear action plans, work independently, and demonstrate strong self-management and self-regulation.

Advanced proficiency in Microsoft Office, including Outlook, Excel, Word, PowerPoint, SharePoint, and virtual collaboration tools (e.g., LiveMeeting).

Technologically savvy, with strong overall tech aptitude and comfort leveraging AI and Copilot to identify operational gaps, optimize workflows, and enhance efficiency.

Experience developing SharePoint workflows and project-tracking tools to support operational visibility and execution.

Knowledge of ATM service, maintenance processes, and ATM operations, with an understanding of how ATMs function within broader regional and business ecosystems.

Strong negotiation and issue-resolution skills, particularly in vendor or third-party partner environments.

Job Expectations:

This position offers a hybrid work schedule.

Posting Locations:

401 S Tryon St - Charlotte, North Carolina 28202

2700 S Price Rd - Chandler, Arizona 85286

Please note: Job posting may come down early due to volume of applicants.

Posting End Date:

5 Feb 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-517979

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