Lead Technical Program Manager - Operations & Organizational Mgmt

JPMorgan Chase • Jersey City, NJ • 4h ago

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager at JPMorgan Chase in the Corporate Sector Operations & Organizational Management team, you will drive the successful delivery of complex programs that improve the efficiency and operational effectiveness of more than 7,000 technologists in Corporate Technology. Leveraging your deep knowledge of technology principles, practices, and theories, you will develop effective solutions while guiding and collaborating with high-performing teams. Your strong reasoning and adaptability will enable you to navigate ambiguity and change, ensuring initiatives remain aligned with divisional objectives. With advanced communication and stakeholder management skills, you will foster productive relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and strategies, ensuring the highest standards of quality and professionalism.

Job responsibilities

Lead and manage the end-to-end implementation of the technology division's organizational design transformation, ensuring alignment with strategic goals and operational excellence.

Develop and execute detailed program plans, including timelines, and deliverables to achieve target state organizational design.

Facilitate cross-functional collaboration across a 7,000-person organization to ensure effective communication and implementation of new organizational structures.

Drive organizational change management, including stakeholder engagement, training, and communication to foster adoption of new team topologies and guiding principles.

Monitor and report on program metrics, progress, risks, and issues, ensuring transparency and timely escalation to leadership.

Ensure program delivery aligns with principles such as team colocation, optimal team size, span of control, and role alignment.

Required qualifications, capabilities, and skills

Formal training or certification of program management concepts and 5+ years applied experience

Proven ability to manage large-scale, cross-functional programs with multiple stakeholders and competing priorities.

Strong understanding of organizational design principles, team topologies, and change management best practices.

Excellent communication, facilitation, and stakeholder management skills.

Experience with program metrics tracking, reporting, and continuous improvement.

Ability to drive efficiency, productivity, and talent growth through structured organizational change .

Preferred qualifications, capabilities, and skills

Agile methodologies or Program Management formal training or certifications.

Experience implementing organizational design transformations in large, technology organizations.

Demonstrated ability to foster a culture of innovation, agility, and continuous improvement.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City,NJ $142,500.00 - $190,000.00 / year; Chicago,IL $118,750.00 - $160,000.00 / year

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