Bellperson - Luana Waikiki Hotel & Suites, Honolulu, HI

Hotel Equities • Honolulu, HI • 3h ago

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bellperson for the Luana Waikiki Hotel & Suites in Honolulu, HI.

Job Purpose:

Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.

Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.

Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle.

Responds to guest needs by promptly delivering, in person, laundry, newspapers, iron & ironing board, additional linens, etc. Maintains written log, recording these requests and deliveries.

Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations.

Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.

Maintains a friendly, cheerful and courteous demeanor at all times.

Points out to each guest the fire exits, usage of TV and A/C and provides ice

Delivers newspapers nightly to all occupied rooms

Performs other duties as assigned, requested or deemed necessary by management.

Cleans lobby areas, courtyard and entrances and maintains free of debris in order to present a clean and attractive facility to customers.

Compliance with the hotel conduct policy.

Be well groomed and in uniform with name tag at all times.

Should provide a certain level of motivation to the department.

Ensure that all of the duties of his staff are carried out through constant communication.

Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Must be able to communicate verbally and understand and follow verbal instruction.

Must be able to use tact and understanding when dealing with a variety of customer service problems.

Other:

Being passionate about people and service.

Strong communication skills are essential when interacting with guests and employees.

Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

Basic math skills are used frequently when handling cash or credit.

Problem-solving, reasoning, motivating, and training abilities are often used.

Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Amazing Benefits At A Glance:

Pay Range - $18-$20/hr

Team Driven and Values Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k)

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Life insurance

Parental leave

Referral program

Similar Jobs

Spa Concierge - Part Time

Hyatt • Honolulu, HI • 3h ago

Retail & Hospitality

Description: Spa Concierge host and foster an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit...

3h ago

Go to Apply

Cook II

Hilton • Honolulu, HI • 3h ago

Retail & Hospitality

Ka La'i Waikiki Beach, LXR Hotels & Resorts, is a newly redesigned contemporary Hawaiian landmark where vibrancy and serenity meet in the heart of Waikiki. Steps from the beach and Kalakaua Avenue, the resort blends...

3h ago

Go to Apply

Greeter / Hosthelp - SHOR - On Call

Hyatt • Honolulu, HI • 3h ago

Retail & Hospitality

Description: Our hotel is a 1230 room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world-famous Duke Kahanamoku Statue, near Diamond Head Crater...

3h ago

Go to Apply

Food Runner/Food Service Assistant - Part Time

Hyatt • Honolulu, HI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Greeter / Hosthelp - The Buffet at Hyatt - On Call

Hyatt • Honolulu, HI • 3h ago

Retail & Hospitality

3h ago

Go to Apply

2nd Cook - Full Time

Hyatt • Honolulu, HI • 19h ago

Retail & Hospitality

Description: Hyatt Regency Waikiki is searching for a Second Cook to join the culinary team. This role will require a basic understanding of the kitchen operation within the hotel. Responsible for producing a consistent,...

19h ago

Go to Apply

Restaurant Server - Part Time

Hilton Waikiki Beach • Honolulu, HI • 2d ago

Retail & Hospitality

Description Hourly Rate: $16.00/hour + tips Love delivering service with a smile? Are you flexible and a team player? Got a 'can-do' attitude? Hilton Waikiki Beach is looking for a Part Time Restaurant Server to join our...

2d ago

Go to Apply

Food Prep In Warehouse Setting

Aerotek • Honolulu, HI • 2d ago

Retail & Hospitality

Hiring: Full Time: Entry Level Food Prep/General Labor Potential for $900 per week or more NO EXPERIENCE NECESSARY/ LONG-TERM FULL-TIME OPPORTUNITY Lots of Overtime Available Description : Prepping Fruits and Vegetables...

2d ago

Go to Apply

Event Technician, Audio Visual - Ala Moana Hotel

Encore • Honolulu, HI • 2d ago

Retail & Hospitality

Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a...

2d ago

Go to Apply

Houseperson - Ohia Waikiki Studio Suites, Honolulu, HI

Hotel Equities • Honolulu, HI • 2d ago

Retail & Hospitality

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Ohia Waikiki Studio Suites in Honolulu, HI. Job Purpose: This Positi...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.