Manager, Inside Sales

Harris Blitzer Sports and Entertainment • Newark, NJ • 9h ago

Newark, NJ

WHO WE ARE:

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise. We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do.

As part of its portfolio, Prudential Center in downtown Newark, N.J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. HBSE also owns the NBA's Philadelphia 76ers, one of the most storied franchises in American sports, having won three championships led by some of the most iconic athletes in NBA history.

OUR COMMITMENT TO INCLUSION:

At HBSE, we are dedicated to hiring the best talent from the communities where we live, work and play - across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

Job Description

POSITION OVERVIEW:

The New Jersey Devils (NHL) are adding to their Ticket Sales Leadership Team by seeking an Inside Sales Manager to provide leadership and mentorship to 16-20 entry level sales associates, responsible for recruiting, hiring, training, driving accountability, culture and results, amongst other responsibilities. The Inside Sales Manager will gain experience and exposure as they learn how to coach, lead and manage and build a foundation for their own personal career growth while directly supporting the growth of others.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW:

Recruit, interview, hire, train, and develop Sales Associates with the focus of generating and increasing new sales revenue.

Support growth of new sales revenue within full season, partial plan, group sales, and premium sales.

Lead, motivate, develop, and retain Sales Associate staff for future succession and opportunity within HBSE.

Monitor, manage, and evaluate Sales Associate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with Sales Associate staff with appropriate feedback and direction for development.

Responsible for initial on-sale events for new membership sales and group sales; timeline, e-marketing campaigns, in-game, and external marketing integration, inventory management, and online activation.

Develop department business plan, training strategy, scripts, policies, and procedures.

Work with other managers to develop strategic call campaigns, new sales packages, and opportunities for new sales.

Develop and execute relationships with other departments including Creative, CRM, Game Operations, CRM, and Community.

·Resolve seating problems/concerns/issues related to new sales.

Perform additional duties as assigned.

QUALIFICATIONS:

Must have at least 3+ years of experience in a sales position, with a proven record of consistently achieving sales goals/targets

Bachelor's Degree, Business, Communications, or Sport Management preferred

Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)

Proficiency in Archtics or similar ticketing software a plus

Must be organized, creative, enthusiastic, analytical, and possess excellent interpersonal skills

WORKING CONDITIONS:

Travel Requirements: May be required to travel occasionally, including, but not limited to, between HBSE's various offices; trips may require air travel and/or overnight stay.

Work Environment: This position generally requires that work primarily be performed from the Prudential Center in Newark, NJ, and requires attendance at events taking place at the Prudential Center in Newark, NJ.

Physical Requirements: Must be able to lift and carry up to 30 pounds.

COMPENSATION AND BENEFITS:

The pay range for this position at commencement of employment is expected to be $65,000 / year. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

The total compensation package for this position will also include other elements, including eligibility for commission & Inside Sales team performance bonus.

This position will be an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The benefits package for the position may include the following, subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria:

Medical/Dental/Vision/Flexible Spending Accounts

Pretax Transportation Benefit

Generous Parental Leave policies

401K (with a company match after 1 year of service)

Generous Paid Time Off policies

13 Paid Holidays

½ Day Summer Fridays

Complimentary or Discounted Sports & Concert Tickets

On Site Fitness Rooms

Other League & Partner Discounts

Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Skills & Requirements

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